Senior Case Manager - Older Adult Services (Hybrid)

Queens-Community-House; New York (NY); Hybrid; USD 45,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b)

Paid Family Leave

Annual Leave up to 27 days

Sick Days 12

Job summary

Queens Community House (QCH) is seeking a dedicated Case Manager for the Older Adult Services program. The role manages a caseload of 70+ clients, conducts home visits, and coordinates resources to support independence and quality of life for older adults.

The position requires strong assessment, advocacy, and organizational skills, with a hybrid schedule and travel within the service area. Training is provided during the onboarding period.

Qualifications

• Bachelor of Social Work (BSW) required or equivalent.
• Strong assessment, advocacy and communication skills.
• Proficiency with electronic documentation and case notes.

Responsibilities

• Screen and assess eligibility for services and determine client needs.
• Conduct in-home assessments and develop individualized care plans.
• Coordinate services, monitor delivery, and follow up with providers.
• Maintain confidential case records and ensure compliance with policies.

Skills

English proficiency

Multitasking

Interpersonal skills

Documentation

Education

Bachelor of Social Work (BSW)

Tools

NYC Aging Database

VIVE

Job description

Queens Community House (QCH) is seeking a dedicated Case Manager for the Older Adult Services program. The role manages a caseload of 70+ clients, conducts home visits, and coordinates resources to support independence and quality of life for older adults.

The position requires strong assessment, advocacy, and organizational skills, with a hybrid schedule and travel within the service area. Training is provided during the onboarding period.