Senior Case Manager, Licensed Programs

Oparc; Montclair (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

OPARC in Southern California seeks a Lead Case Manager for Licensed Programs to ensure continuity and quality of case management across sites. You will guide Case Managers, monitor documentation, align with person-centered planning, and uphold regulatory standards.

The role emphasizes coverage during staff absences, coordination with program managers, and ongoing training to maintain high service quality across Licensed Programs.

Qualifications

• Must be at least 21 years of age.
• Minimum of two years of experience in case management, habilitation, or related support services.
• Knowledge of person-centered planning and service delivery.
• Strong understanding of regulatory requirements (DDS, CCL, Regional Center) preferred.
• Ability to pass DOJ background check and fingerprint clearance, TB test, and pre-employment physical.
• Valid CA driver’s license with proof of insurance and clean driving record.

Responsibilities

• Serve as the designated back-up Case Manager to ensure uninterrupted services during absences.
• Assume temporary caseload responsibilities and maintain participant engagement and required documentation.
• Ensure timely ISP meetings, progress reports, and regulatory documentation.
• Provide guidance and coaching to Case Managers and oversee case management system.
• Support implementation of person-centered service plans aligned with goals and funding requirements.
• Promote consistency across sites and provide onboarding/training for staff.

Skills

Case management

Regulatory knowledge

Communication

Organizational skills

Problem-solving

Microsoft Office

Driving

Education

High school diploma or GED

Bachelor’s degree in Human Services or related field

Job description

OPARC in Southern California seeks a Lead Case Manager for Licensed Programs to ensure continuity and quality of case management across sites. You will guide Case Managers, monitor documentation, align with person-centered planning, and uphold regulatory standards.

The role emphasizes coverage during staff absences, coordination with program managers, and ongoing training to maintain high service quality across Licensed Programs.