Senior Carrier Account Representative

Arrive Logistics; Tampa (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Benefits package

401(k) match

Employee Resource Groups

Team events

Casual dress code

Tampa location

Free coffee

On-site parking

Wellness programs

Relocation assistance

Job summary

Arrive Logistics, a leading transportation and technology company, is seeking a Senior Carrier Account Representative for Arrive Fresh to help build our produce capacity from the ground up. You will develop and manage carrier relationships to meet our produce customers’ needs while upholding best-in-class compliance and service.

You will procure freight carriers that meet all regulatory requirements, forge long‑standing partnerships, analyze market conditions and carrier availability, align

Qualifications

• 5+ yrs experience in carrier brokerage; including 3+ yrs in produce & floral.
• Familiarity with regulatory compliance set forth by FSMA, STF, and PACA.
• High energy with strong work ethic and passion for continuous improvement.
• Commitment to best-in-class service to our carriers and customers.
• Proven ability to establish rapport and build relationships quickly.
• Problem-solving mindset to handle complex issues.

Responsibilities

• Establish and grow relationships with carrier partners to service produce customers.
• Ensure compliance and service standards across all shipments.
• Procure freight carriers meeting regulatory requirements and optimize capacity.
• Collaborate with Business Development, Tracking and Client Success teams.

Skills

Carrier brokerage experience

Produce/perishable knowledge

Regulatory compliance knowledge

Relationship building

Problem solving

Job description

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. Arrive Fresh relentlessly delivers innovative, compliant, and precision-driven cold-chain solutions with world-class service. This helps our partners win in the most complex and perishable industries.

Who We Want

As the first dedicated Senior Carrier Account Representative for Arrive Fresh, you will play a pivotal role in growing our produce capacity from the ground up. We are seeking an individual with a deep background in developing and managing produce/perishable carrier relationships.

What You'll Do

As a Senior Carrier Account Representative for Arrive Fresh, your key responsibilities are establishing and growing relationships with carrier partners to service our produce customers' needs while providing best-in-class compliance and service. This includes, but is not limited to, procurement of freight carriers that meet all compliance requirements, developing deep long-standing partnerships, analyze market conditions & carrier availability, aligning capacity through surge/peak season to ensure all customers demand is met, build strong relationships internal with both our Business Development, Tracking and Client Success teams, utilize your industry knowledge and expertise to efficiently resolve daily issues.

Qualifications

• 5+ yrs experience in carrier brokerage; including 3+ yrs in produce & floral
• Familiarity with regulatory compliance set forth by the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and Perishable Agricultural Commodities Act (PACA)
• High energy with strong work ethic and passion for continuous improvement
• A passion for the relentless delivery of best-in-class service to our carriers and customers
• Proven ability to establish rapport and build relationships quickly
• Someone who views each complex issue they face as an opportunity to amplify Arrive and their own value – ready to solve a problem and not dwell on it!
• Passion for learning; the logistics industry is fast, and produce shifts that to warp speed!

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Tampa, FL – we are in a convenient location close to the airport, bay, and downtown.
• Start your morning with free coffee!
• Park your car for free on site!
• Maximize your wellness with free counseling sessions through our Employee Assistance Program.
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.