Senior Carpenter & Installation Lead

Pella Windows and Doors by Gunton Corporation; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Gunton Corporation is seeking an experienced Installation Lead to measure windows and doors, detailing sizes, wall thickness, and materials to ensure accurate installations. You will manage installation teams and follow the Retail Replacement Guidelines in the Pella Installation Manual, and complete the Installation Process Inspection Form on every site.

You will represent the Installation Department handling customer satisfaction and collection issues, enforce OSHA and safety guidelines, and

Qualifications

• A valid driver's license with four points or less during the last three years.
• Construction background with window and door replacement experience.
• Five years of hands-on construction experience or an equivalent of a technical degree (preferred).
• Previous construction management experience (preferred).
• Computer literate (preferred).

Responsibilities

• Accurately measure jobs with accurate sizing, wall thickness, and materials.
• Manage installation productivity, quality, and installation process guidelines by visiting jobs in progress and rating the Pella Installation teams by completing the Installation Process Inspection Form.
• Participate as a Shadow Trainer for new Gunton employees.
• Oversee product application, installation, and measuring training of new Retail Replacement Sales Representatives.
• Enforce all OSHA and company safety guidelines.
• Assist Installation Manager in Accounts Receivable Management.
• Resolve installation-related customer complaints regardless of the origin. Utilize professional customer service skills to defuse emotional situations.
• Exhibit the highest standard of personal ethics at all times and adhere to all Gunton Corporation policies.
• Perform additional responsibilities assigned by your manager.

Skills

Computer literate

Education

Equivalent of a technical degree

Job description

Gunton Corporation is seeking an experienced Installation Lead to measure windows and doors, detailing sizes, wall thickness, and materials to ensure accurate installations. You will manage installation teams and follow the Retail Replacement Guidelines in the Pella Installation Manual, and complete the Installation Process Inspection Form on every site.

You will represent the Installation Department handling customer satisfaction and collection issues, enforce OSHA and safety guidelines, and