Carpenter - Field Technician

Pella Windows and Doors | Gunton Corporation; Cleveland (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Gunton Corporation in Cleveland, OH seeks an Installation Supervisor to measure sold jobs with precise sizes and material needs, and to manage installation teams to meet the Retail Replacement Guidelines.

You will complete an Installation Process Inspection Form on every active job, represent the Installation Department in customer satisfaction and collections, train new staff, enforce OSHA safety guidelines, and assist the Installation Manager with process improvements.

Qualifications

• Valid driver's license with four points or less during the last three years.
• Construction background with window and door replacement experience.
• Five years of hands-on construction experience or an equivalent of a technical degree.
• Previous construction management experience and computer literacy.

Responsibilities

• Accurately measure jobs with accurate sizing, wall thickness, and materials.
• Manage installation productivity, quality, and installation process guidelines by visiting jobs in progress and rating the Pella Installation teams by completing the Installation Process Inspection Form
• Participate as a Shadow Trainer for new Gunton employees
• Oversee product application, installation, and measuring training of new Retail Replacement Sales Representatives
• Enforce all OSHA and company safety guidelines
• Assist Installation Manager in Accounts Receivable Management
• Resolve installation-related customer complaints regardless of the origin. Utilize professional customer service skills to defuse emotional situations
• Exhibit the highest standard of personal ethics at all times and adhere to all Gunton Corporation policies.
• Perform additional responsibilities assigned by your manager

Skills

Construction experience

Window and door replacement

Computer literate

Education

Technical degree

Tools

MS Office

Job description

Job Summary

Measure sold jobs with an accurate breakdown of sizes, wall thickness, and material needed to complete the job correctly. Manage all assigned installation teams to meet or exceed the Retail Replacement Guidelines outlined in the Pella Installation Manual. Complete an Installation Process Inspection Form on every active job visited. Represent the Installation Department with customer satisfaction issues and or collection issues.

Job Type

Full-time

Description

Measure sold jobs with an accurate breakdown of sizes, wall thickness, and material needed to complete the job correctly. Manage all assigned installation teams to meet or exceed the Retail Replacement Guidelines outlined in the Pella Installation Manual. Complete an Installation Process Inspection Form on every active job visited. Represent the Installation Department with customer satisfaction issues and or collection issues.

General Responsibilities

• Accurately measure jobs with accurate sizing, wall thickness, and materials.
• Manage installation productivity, quality, and installation process guidelines by visiting jobs in progress and rating the Pella Installation teams by completing the Installation Process Inspection Form
• Participate as a Shadow Trainer for new Gunton employees
• Oversee product application, installation, and measuring training of new Retail Replacement Sales Representatives
• Enforce all OSHA and company safety guidelines
• Assist Installation Manager in Accounts Receivable Management
• Resolve installation-related customer complaints regardless of the origin. Utilize professional customer service skills to defuse emotional situations
• Exhibit the highest standard of personal ethics at all times and adhere to all Gunton Corporation policies.
• Perform additional responsibilities assigned by your manager

Reporting Relationships

Reports to Installation Manager

Minimum Qualifications

• A valid driver's license with four points or less during the last three years
• Construction background with window and door replacement experience

Preferred Qualifications

• Five years of hands-on construction experience or an equivalent of a technical degree
• Previous construction management experience
• Computer literate

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.