Senior Cargo Operations & Safety Manager

Swissport; Boston (MA); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

A leading cargo service provider seeks a Cargo Duty Manager in Boston to ensure efficient operations and excellent customer service. The role demands oversight of safety and quality standards, staff management, and relationship development with clients and authorities. Ideal candidates will have at least 5 years in warehouse management, strong communication skills, and the ability to work flexibly under pressure. Competitive benefits package offered, including health insurance and retirement plans.

Qualifications

• Minimum of 5 years warehouse management experience required.
• Ability to work flexible hours is essential.

Responsibilities

• Oversee quality, health, safety, and environmental activities.
• Manage staff time effectively to minimize overtime.
• Ensure compliance with safety and quality standards.
• Maintain and update operational documentation.
• Implement and monitor local emergency plans.
• Develop relationships with customers and airport authorities.
• Resolve conflicts and irregularities.

Skills

Conflict resolution

Communication skills

Customer focus

Ability to work under pressure

Education

High school diploma or equivalent

Degree preferred

Job description

A leading cargo service provider seeks a Cargo Duty Manager in Boston to ensure efficient operations and excellent customer service. The role demands oversight of safety and quality standards, staff management, and relationship development with clients and authorities. Ideal candidates will have at least 5 years in warehouse management, strong communication skills, and the ability to work flexibly under pressure. Competitive benefits package offered, including health insurance and retirement plans.