Senior Care Rights Advocate (Contract Ombudsman)

Anne Arundel County; Maryland, United States, Northern America, Americas; Hybrid; USD 55,000 - 63,000; Full time

Benefits offered by this job

Leave time

Medical insurance

Dental insurance

Vision insurance

Job summary

Anne Arundel County is seeking a Long-Term Care Ombudsman to advocate for residents in long-term care facilities and protect their rights. The role involves investigating complaints, coordinating with facilities, agencies, and law enforcement, and educating staff and the public on Residents' Rights and elder abuse awareness.

The position requires a four-year degree in gerontology or social work, substantial advocacy experience, and a valid Class C license.

Qualifications

• Bachelor's degree in gerontology, social work, or related area.
• Considerable advocacy experience.
• Valid non-commercial Class C motor vehicle operator's license.

Responsibilities

• Advocate for residents of long-term care facilities and protect their rights.
• Receive, investigate, and resolve complaints for residents.
• Maintain confidentiality of complainants and ensure privacy of residents.

Skills

Advocacy experience

Written communication

Oral communication

Empathy

Education

Bachelor's degree in gerontology or social work

Job description

Anne Arundel County is seeking a Long-Term Care Ombudsman to advocate for residents in long-term care facilities and protect their rights. The role involves investigating complaints, coordinating with facilities, agencies, and law enforcement, and educating staff and the public on Residents' Rights and elder abuse awareness.

The position requires a four-year degree in gerontology or social work, substantial advocacy experience, and a valid Class C license.