Senior Care Ombudsman & Resident Advocate

AREA AGENCY ON AGING OF SOUTHWEST ARKANSAS, INC.; Magnolia (AR); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

AREA AGENCY ON AGING OF SOUTHWEST ARKANSAS, INC. in Magnolia, AR seeks a Long Term Care Ombudsman. This full-time on-site role advocates for residents in long-term care facilities, investigates concerns, and promotes dignity and quality of life.

You will visit facilities, meet residents and families, document complaints, and work with staff and partners to address issues. Education on residents’ rights and compliance with regulations are key parts of the role.

Qualifikationen

• Ability to advocate effectively for long-term care residents.
• Strong written and verbal communication for documenting cases.
• Organizational skills to manage multiple cases and deadlines.

Aufgaben

• Advocate for residents’ rights and quality of life.
• Visit facilities and meet residents and families.
• Document complaints and track resolutions.
• Collaborate with staff and community partners.
• Prepare reports and provide education on residents’ rights.

Kenntnisse

Advocacy

Interviewing

Communication

Organizational skills

Regulatory knowledge

Empathy

Travel readiness

Ausbildung

High school diploma or equivalent

Gerontology or social services coursework

Jobbeschreibung

AREA AGENCY ON AGING OF SOUTHWEST ARKANSAS, INC. in Magnolia, AR seeks a Long Term Care Ombudsman. This full-time on-site role advocates for residents in long-term care facilities, investigates concerns, and promotes dignity and quality of life.

You will visit facilities, meet residents and families, document complaints, and work with staff and partners to address issues. Education on residents’ rights and compliance with regulations are key parts of the role.