Senior Care Navigator: Caregiver Support & Assessments

Staten Island Chamber of Commerce; New York (NY); Hybrid; USD 62,000 - 65,000; Full time

Benefits offered by this job

Generous PTO

Pension Plan

Hybrid work options

Job summary

Staten Island Chamber of Commerce seeks a Senior Care Manager for the Caregiver Services Program. The role focuses on information, assistance, and coordinating services to support family caregivers in the community.

Requires a MSW or related masters, plus one year in social services; bilingual ability preferred. Includes full-time hours, generous PTO, pension, and hybrid work post-training to align with program needs.

Qualifications

• Master’s Degree in Social Work (or related Master’s level degree)
• Minimum one year experience in social service organization
• Experience working with caregivers and/or older adults (preferred)
• Fluent in a second language (preferred)

Responsibilities

• Conduct detailed intakes, initial in-home comprehensive assessments and re-assessment of family caregiver, including closing cases as appropriate
• Develop caregiver support plans based on presenting needs including but not limited to respite and supplemental services and coordinate services that will meet the needs
• Caseload expected to include more complex, high-need, high-risk cases
• With program supervisor/director, authorize services as appropriate and in keeping with eligibility requirements
• Maintain up-to-date knowledge of and working relationships with community resources
• Establish service linkages, make necessary referrals and monitor service delivery to successfully implement support plans
• Provide assistance to caregivers on obtaining access to available services and resources in the community
• Provide advocacy services as appropriate
• Maintain up-to-date case records on all caregivers, including completion of necessary statistical documentation
• Maintain familiarity with all relevant NYC Aging standards, including updates to standards and procedures
• Assist with other program activities as assigned
• Additional responsibilities as assigned

Skills

Written comms

Verbal comms

Detail-oriented

Collaborative

Diversity awareness

Time management

Analytical thinking

Education

Master’s Degree in Social Work

Job description

Staten Island Chamber of Commerce seeks a Senior Care Manager for the Caregiver Services Program. The role focuses on information, assistance, and coordinating services to support family caregivers in the community.

Requires a MSW or related masters, plus one year in social services; bilingual ability preferred. Includes full-time hours, generous PTO, pension, and hybrid work post-training to align with program needs.