Caregiver Support Manager

Presbyterian Senior Services; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Presbyterian Senior Services (PSS) Circle of Care is hiring a Care Manager to support New York City’s older adults, families, and caregivers. You will conduct home assessments, provide counseling, coordinate services, and lead outreach activities to connect caregivers with resources.

You will report to the Director of Family Caregiving and collaborate with a cross-functional team to develop care plans, facilitate support groups, and maintain accurate records in the organization’s system.

Qualifications

• Bachelor's degree in Social Work, Counseling or Psychology.
• Bilingual preferred.
• Excellent interpersonal and organizational skills.
• Strong office management and computer skills.
• Excellent written and oral communication skills.

Responsibilities

• Maintain client caseload of ongoing and short-term clients
• Conduct assessments and create a care plan for each client. Perform timely follow ups with clients and providers
• Perform home visits as needed
• Assist with program development
• Provide caregivers with individual case coordination and counseling
• Provide direction and assistance with caregiving issues such as coping with caregiver burden, guidance for long term care planning, advocacy, referral, and info and assistance as needed
• Facilitate support groups and educational trainings
• Maintain case records in VIVE database, including documentation of all caregiver services provided
• Identify and maintain up-to-date resources for clients
• Identify and collaborate with community partners
• Promote the agency and program by performing outreach, participate in community events, and represent the agency to the public
• Develop and maintain liaisons with other organizations, as appropriate, to collaborate in outreach efforts or other partnership opportunities
• Effectively utilize social media and other digital and communication tools to reach a broad audience
• Perform other duties as needed and assigned

Skills

Interpersonal skills

Organizational skills

Office management

Microsoft Office proficiency

Excellent written and verbal comms

Education

Bachelor's degree in Social Work, Counseling or Psychology

Tools

Microsoft Office

Job description

Presbyterian Senior Services (PSS) Circle of Care is hiring a Care Manager to support New York City’s older adults, families, and caregivers. You will conduct home assessments, provide counseling, coordinate services, and lead outreach activities to connect caregivers with resources.

You will report to the Director of Family Caregiving and collaborate with a cross-functional team to develop care plans, facilitate support groups, and maintain accurate records in the organization’s system.