Social Care Navigator

Joan & Alan Bernikow JCC of Staten Island; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Subsidized medical options

Dental and vision coverage

Free life insurance

Pension plan

403B

Generous program discounts

Free membership

Ample time off

Job summary

A community service organization in New York is seeking a Social Care Navigator to assess Medicaid members' health-related social needs. The position involves approximately 80% field work and 20% office work, managing client caseloads, conducting screenings, and collaborating with community partners. Required is a Community Health Worker Certificate. Competitive salary of $45,000 to $50,000 annually, with a comprehensive benefits program including medical, dental, and vision coverage.

Responsibilities

• Manage a caseload of assigned clients.
• Conduct outreach and screenings to assess health-related needs.
• Collaborate with team members and community partners.
• Update and maintain records using technology platforms.

Skills

Client caseload management

Outreach and engagement

Record keeping using technology

Collaboration with community partners

Counseling about health care

Education

Community Health Worker Certificate

Job description

Under the direction of the Director of Social Services, the Social Care Navigator is responsible for outreach and engagement of Medicaid members through in person and/or phone screenings to assess health-related social needs, with the goal to facilitate health and social care services to them. The Social Care Navigator role involves approximately 80% of field work in various settings in Staten Island (community centers, clinics, medical offices, etc.), and 20% office work.

WHAT YOU’LL DO

• Manage a caseload of assigned clients.
• Conduct outreach, HRSN screenings, and navigation to obtain services.
• Maintain and update records of all efforts using appropriate technology platforms, including documenting member eligibility, outreach, contacts, outcomes, and significant statistical data.
• Communicate and collaborate closely with other team members, JCC off‑site programs, partner‑based navigators and community partners to obtain and provide information on available services and benefits to help manage member’s specific needs.
• Provide members with counseling and information about health care benefits and coverage.
• Attend relevant trainings and events, including weekly care team meetings.
• Meet with supervisor weekly to report and review outreach efforts and navigation updates, outcomes, and performance.
• Ensure compliance with funders’ protocols.
• All other projects assigned by supervisor.

OUR REQUIREMENTS

• Community Health Worker Certificate

SALARY

$45,000 to 50,000 annually, commensurate with experience

BENEFITS

The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!

ABOUT US

The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island.
Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members. The JCC of Staten Island is dedicatedto encouraging harmony throughout the community by providing facilities and programs that areopen to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.