Senior Care Admissions & Social Services Specialist

SanStone Health; Henderson (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

8 paid holidays

Health insurance plans

Dental and Vision insurance

401K with employer match

Tuition reimbursement

Flexible work schedule

Uniforms provided

Regular employee appreciation events

Job summary

SanStone Health in Hendersonville, NC, is seeking an Admissions and Social Services Assistant to join our team. The role involves interviewing patients, developing care plans, coordinating with families and discharge planners, and ensuring accurate admissions documentation for skilled nursing care.

The ideal candidate will have experience in a long-term care setting, excellent communication skills, and a customer-service mindset.

Qualifications

• Skilled Nursing Facility/Long Term Care experience preferred.
• Ability to deal tactfully with residents, families, staff and the public.
• Excellent written and verbal communication skills.
• On-call schedule required every other weekend

Responsibilities

• Assess nature of patients' situations by interviewing and reviewing personal history.
• Develop and execute individual treatment plans/care plans.
• Communicate patient updates to all relevant parties.
• Facilitate referrals to other healthcare professionals and programs as needed.
• Reach out to discharge planners, families and other referral sources.
• Serve as the initial liaison with residents and families on facility services.
• Obtain necessary personal and financial data to determine admission eligibility.
• Assign accommodations for new admissions based on needs and space availability.
• Ensure admissions paperwork is completed thoroughly and timely.
• Maintain records of admissions and discharges; participate in occupancy meetings.
• Maintain knowledge of Medicare & Medicaid regulations to ensure compliance.

Skills

Customer service

Sales/Marketing

Communication skills

Job description

SanStone Health in Hendersonville, NC, is seeking an Admissions and Social Services Assistant to join our team. The role involves interviewing patients, developing care plans, coordinating with families and discharge planners, and ensuring accurate admissions documentation for skilled nursing care.

The ideal candidate will have experience in a long-term care setting, excellent communication skills, and a customer-service mindset.