Senior Card Fraud Analyst — Hybrid & Flexible Time Off

Q2 Software, Inc.; Austin (TX); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring

Health & Wellness Benefits, including…

Community Volunteering & Philanthropy

Employee Recognition Programs

Job summary

Q2 is seeking a Senior Fraud Analyst to identify, investigate, and prevent fraudulent activities across its platforms. The role collaborates with fraud and risk, product owners, and stakeholders to implement card fraud controls and educate teams on best practices.

The candidate will monitor transactions, analyze data, and develop strategies to reduce fraud losses, while maintaining strong relationships with partners and internal teams in a dynamic fintech environment.

Qualifications

• A minimum of 8 years of relevant experience in card product management, card processing or card risk management with a Bachelor’s in Business, Management, Engineering, CS, or related field; or an advanced degree with 6 years of experience; or equivalent.
• Experience with card risk management tools and fintech risk controls preferred.
• Strong communication, problem-solving and stakeholder management skills.

Responsibilities

• Identify and prevent card fraud across platforms.
• Develop and tune fraud rules with partners and internal teams.
• Educate stakeholders on fraud management best practices.
• Monitor, analyze, and report fraud risk metrics for executives.
• Collaborate with risk, product, and engineering teams to mitigate losses.

Skills

Card risk

Card processing

Risk management

Teamwork

Communication

Data analysis

Self-starter

Education

Bachelor's in Business/related

Advanced degree

CS/Engineering background

Tools

Visa DPS risk tools

Fraud detection tools

Risk management systems

Job description

Q2 is seeking a Senior Fraud Analyst to identify, investigate, and prevent fraudulent activities across its platforms. The role collaborates with fraud and risk, product owners, and stakeholders to implement card fraud controls and educate teams on best practices.

The candidate will monitor transactions, analyze data, and develop strategies to reduce fraud losses, while maintaining strong relationships with partners and internal teams in a dynamic fintech environment.