Role overview
Protect a collector-focused online service by identifying and reducing fraud across account activity, payments, and other high-risk customer flows. This senior role combines proactive threat investigation with detection engineering, operational tooling, and partnership across fraud, security, data, and product teams.
Responsibilities
- Build and continuously tune fraud detections, balancing effective coverage with a manageable rate of false positives.
- Lead hypothesis-driven investigations to uncover emerging schemes, coordinated abuse, and attacker techniques before they cause losses.
- Identify gaps in fraud signals and work with product and platform teams to bring together device, network, behavioral, and transaction data.
- Convert investigation findings and operations feedback into tested, version-controlled automated detections.
- Develop dashboards, enrichment, and other tools that help fraud investigators make faster, more accurate decisions.
- Measure detection quality using precision, recall, coverage, and time to detect, then work with partner teams to address systemic weaknesses.
Requirements
- Ability to explain technical findings clearly to both technical and nontechnical partners, connecting detection work to risk and potential loss.
- Disciplined approach to documentation, testing, reproducibility, and maintainable systems.
Benefits and work setup
- Remote or hybrid arrangements may be considered. Employees living within an hour’s commute of an office are expected to work onsite most of the time.
- Eligible full-time employees can access medical, dental, vision, fertility, commuter, and educational assistance benefits, plus a 401(k) match.
- Salaried employees are eligible for flexible time off; regular full-time employees receive ten paid holidays.
- Other offerings include flexible schedules in some teams and discounts on select grading services.