Senior Capping & Billing Specialist

CEI Fleet Collision and Safety; Baltimore (MD); On-site; USD 76,000 - 104,000; Full time

Benefits offered by this job

Bonuses

401k/Retirement plans

Job summary

Element Fleet Management in Owings Mills, MD, is seeking a Capping Specialist to manage complex vehicle acquisition documents, taxes, fees, and billing for at-risk and top-tier clients, delivering a white-glove service. You will partner with FPS, Acquisitions, Title & Registration, Accounting, vendors, and client teams to resolve escalations, ensure compliance, and protect financial integrity.

The role requires 3+ years in related fields, strong analytical skills, and proficiency with MS Office;

Qualifications

• 3+ years of experience in Accounts Payable, Accounting, Finance, Fleet Operations, Capping Operations, or a related field.
• Demonstrated experience resolving complex financial, billing, reconciliation, or operational discrepancies.
• Strong verbal and written communication skills, including experience communicating complex issues to internal stakeholders or clients.

Responsibilities

• Own the review, audit, and reconciliation of complex or high-priority vehicle acquisition documents, vendor invoices, taxes, fees, and billing transactions for at-risk and top-tier clients, ensuring accurate cap calculations, compliance, and timely completion.
• Lead research and resolution of escalated payment, billing, VIN, registration, tax, and account reconciliation discrepancies; perform root-cause analysis, recommend solutions, and proactively communicate status, risks, and next steps.
• Provide white-glove support for assigned at-risk and top-tier clients by partnering closely with FPS, Acquisitions, Title & Registration, Accounting, vendors, and client-facing teams to anticipate needs, coordinate resolutions, and prevent service disruptions.
• Serve as a capping subject-matter resource by identifying trends and control gaps, supporting process improvements, sharing best practices, and assisting associates with complex transactions or exceptions.
• Maintain systems and documentation, ensure adherence to internal controls and policies, and perform other operational duties as assigned.

Skills

Accounts payable

Analytical skills

Communication

Microsoft Office

Education

College/University degree preferred

Tools

Billing systems

ERP systems

Job description

Element Fleet Management in Owings Mills, MD, is seeking a Capping Specialist to manage complex vehicle acquisition documents, taxes, fees, and billing for at-risk and top-tier clients, delivering a white-glove service. You will partner with FPS, Acquisitions, Title & Registration, Accounting, vendors, and client teams to resolve escalations, ensure compliance, and protect financial integrity.

The role requires 3+ years in related fields, strong analytical skills, and proficiency with MS Office;