Senior Cage Cashier & Shift Lead

[1006 Edgewater] Edgewater Gaming, LLC; United States; Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

Edgewater Gaming, LLC is seeking a Lead Cage Cashier to support the Cage Supervisor and lead frontline cashiers. You will ensure accurate transactions, uphold controls, and deliver high guest service while training teammates.

The role requires 1 year in a casino cage environment, strong math and communication skills, and the ability to coach peers. This is a full-time, on-site opportunity in Laughlin, NV, with compliance to gaming regulations.

Formación

• 1 year of experience in a high-volume casino cage or cashier environment.
• Prior lead or team-support experience preferred.
• Strong math, reconciliation, and attention-to-detail skills.
• Demonstrated ability to guide and motivate peers in a high-volume or guest-facing environment.
• Strong verbal communication and interpersonal skills to deliver coaching and expectations.

Responsabilidades

• Assist with training and serve as a resource to team members to support performance, engagement, and adherence to company standards.
• Support daily operations by monitoring work areas, guest interactions, and service flow for quality, efficiency, and safety.
• Serve as a shift lead and escalation point for resolving basic team member or guest concerns, referring complex issues to management as needed.
• Provide direction and oversight to assigned cashiers during shift operations to ensure adherence to procedures and service standards.
• Monitor accuracy of transactions involving chips, coins, currency, checks, credit instruments, and promotional items.
• Promptly report any monetary discrepancies or procedural violations to the Cage Supervisor or Manager.
• Issue and receive funds related to guest activity, department requests, and interdepartmental exchanges.
• Balance assigned funds and maintain a clean and organized workstation.
• Operate coin and currency sorting/counting equipment, computers, telephones, and key control systems.
• Perform all duties of a Cage Cashier as needed and assist with shift coverage.
• Provide frontline support for select player club services and basic promotional inquiries.

Conocimientos

Lead/Team support

Math accuracy

Guest service

Communication skills

Educación

High school diploma

Descripción del empleo

Edgewater Gaming, LLC is seeking a Lead Cage Cashier to support the Cage Supervisor and lead frontline cashiers. You will ensure accurate transactions, uphold controls, and deliver high guest service while training teammates.

The role requires 1 year in a casino cage environment, strong math and communication skills, and the ability to coach peers. This is a full-time, on-site opportunity in Laughlin, NV, with compliance to gaming regulations.