Senior Business Writer (Remote) – Impactful Tech Narratives

Calix; Northern (KY); Hybrid; USD 124,000 - 186,000; Full time

Job summary

Calix is seeking a Lead Business Writer, Communications to shape and write high-impact press releases and external stories for customers, analysts, and investors. You will own stories end-to-end—from sourcing and interviewing to drafting and coordinating with our PR agency—while maintaining strict fact verification and editorial standards.

You’ll work remotely across the US, staying current on broadband, AI, and market trends to craft narratives that drive business outcomes and brand

Qualifications

• Exceptional editorial judgment and storytelling ability.
• Proven experience finding stories where others see complexity or raw information.
• Strong business acumen and ability to connect technology to business value.
• Strong reporting instincts, including interviewing, fact verification, and source validation.
• Experience writing about B2B technology, SaaS, cloud, AI, telecommunications, or related industries.
• Ability to quickly understand complex technology portfolios, products, business models, and industry dynamics, and translate them into compelling business narratives.
• Experience using AI and agentic AI tools to support research and content development while maintaining editorial judgment and fact verification.
• Confidence working directly with executives and senior leaders.
• Relentless commitment to revision, accuracy, and quality.
• Exceptional writing and editing skills.

Responsibilities

• Identify customer, product, and business stories with external relevance.
• Determine which stories deserve attention and develop compelling narrative angles.
• Synthesize interviews, presentations, transcripts, data, and stakeholder feedback to develop a strong story thesis.
• Conduct interviews with customers, executives, partners, and subject matter experts.
• Verify facts, figures, claims, and supporting evidence.
• Write customer success, product launch, and corporate press releases with clear, compelling narratives.
• Manage stories through executive, legal and stakeholder review while preserving narrative integrity.
• Adapt quickly to changing priorities and fast-moving opportunities without compromising quality.
• Stay current on broadband, cloud, AI, and industry trends to bring context to every story.
• Provide an editor's perspective to raise quality and strategic relevance.
• Collaborate with Calix's PR agency to align stories, messaging, and media engagement.

Skills

Editorial judgment

Storytelling

Business acumen

Reporting instincts

B2B tech writing

Complex tech understanding

AI tools usage

Executive collaboration

Revision and quality

Writing and editing

Job description

Calix is seeking a Lead Business Writer, Communications to shape and write high-impact press releases and external stories for customers, analysts, and investors. You will own stories end-to-end—from sourcing and interviewing to drafting and coordinating with our PR agency—while maintaining strict fact verification and editorial standards.

You’ll work remotely across the US, staying current on broadband, AI, and market trends to craft narratives that drive business outcomes and brand