Senior Business Systems Manager

CBRE Group, Inc.; Minneapolis (MN); On-site; USD 120,000 - 140,000; Full time

Job summary

CBRE Group, Inc. is seeking a Senior Business Systems Manager to oversee the IA&R Snowflake Data Warehouse, guiding data services, reporting, and AI use cases for business clients. You will interact with stakeholders across finance, data governance, and IT, ensuring data quality and timely delivery.

The role requires leadership, strategic thinking, and agile collaboration across time zones. Responsibilities include leading requirements, coordinating testing, and delivering training and

Qualifications

• 5+ years leading data warehouse or BI delivery, ideally in real estate, investment management or financial services.
• Strong working knowledge of Snowflake and modern cloud data platforms.
• Excellent stakeholder management across business and technology functions.

Responsibilities

• Own the IA&R Snowflake Data Warehouse roadmap, design, expansion, and evolution.
• Define and deliver data services including reporting, analytics, data deliveries and AI use cases.
• Lead business requirements analysis and translate them into technical specs for delivery.
• Plan and run functional and user acceptance testing for new data models and datasets.
• Lead change management for data initiatives, including adoption planning and release coordination.
• Own technical documentation for the warehouse: data models, mappings, and processes.

Skills

Data warehousing leadership

Snowflake

SQL

Agile delivery

Stakeholder management

People leadership

Data governance

Communication

AI use cases

Education

Bachelor’s degree or equivalent

Tools

Collibra

Soda

Job description

About The Role:

CBRE’s Investment Accounting & Reporting Solutions group is seeking a Senior Business Systems Manager to join a collaborative. In this role, you will be responsible for overseeing the staff that provides advanced software support, technical assistance, and the development of internal management systems.

The warehouse exists to deliver data services to the business and its clients: enhanced reporting and analytics, custom data deliveries, system connectivity, and artificial intelligence (AI) use cases. This role owns the roadmap bringing these services to market.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.

What You'll Do:

• Own the business roadmap for the IA&R Snowflake Data Warehouse: its design, expansion and continued evolution. Set the direction and delivery priorities; the D&T Snowflake team owns the engineering build.
• Define and deliver the warehouse’s data services, including enhanced reporting and analytics, custom data deliveries, system connectivity, and AI use cases.
• Lead business requirements analysis across IA&R stakeholders. Capture, challenge and prioritize data and reporting needs.
• Translate business requirements into clear technical specifications for D&T, and act as the single point of contact between business users and technical delivery.
• Plan and run functional and user acceptance testing (UAT) for new and changed data models, pipelines and reporting datasets.
• Lead business change management for data initiatives, covering stakeholder communication, adoption planning and release coordination.
• Partner with the Data Governance and Data Quality teams so warehouse data stays well defined, documented and trusted.
• Own technical and business documentation for the warehouse: data models, source-to-target mappings, definitions and process flows.
• Design and deliver business training on the warehouse, its data and the connected platforms.
• Provide market analysis and business consultancy to the business and its clients, including support for AI initiatives.
• Set the delivery priorities and quality standards for the warehouse, and coordinate the work across teams needed to meet them.
• Work in a global, Agile delivery model, coordinating across time zones and partner teams.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Respond to and resolve complex technical and system issues within a variety of software packages. Resolve escalated questions and problems within the department. Document issues, resolutions, or other actions using an incident management system.
• Assist the team with the installation of complex system migrations. This also includes new clients, system implementations, and upgrades.
• Ensure that all supported systems are following established best practices, regulatory requirements, CAPP, and internal and external controls.
• Identify process and system improvements and implement solutions. Spearheaded internally driven projects to increase efficiency and customer satisfaction. Recommend executing functional operational programs and procedures.
• Communicate ongoing feedback on team, project, and department impact of projects. Create team and client facing training for system overviews, changes, and new system deliveries.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within the job discipline.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree in data, finance, information systems, or computer science; in lieu of a degree, a combination of experience and education will be considered.
• 5+ years’ experience leading data warehouse or business intelligence delivery, ideally in real estate, investment management or financial services.
• Strong working knowledge of Snowflake and modern cloud data platforms.
• Strong business analysis skills: gathering requirements, writing specifications and running UAT.
• A track record of managing stakeholders across both business and technology functions.
• People leadership experience, including setting priorities and developing team members.
• Confident written and spoken communication, including at the executive level and with clients.
• Experience working in global teams and in an Agile delivery model.
• Hands‑on SQL and data modelling, including dimensional models and Snowflake dynamic tables.
• Familiarity with Yardi Voyager as a source system, or other real estate enterprise resource planning (ERP) systems.
• Familiarity with data governance and data quality tooling such as Collibra and Soda.
• Understanding of investment accounting, fund or asset reporting and real estate data.
• Experience enabling AI and advanced analytics use cases.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $140,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

WhyCBRE

WhenyoujoinCBRE,youbecomepartofthegloballeaderincommercialrealestateservicesandinvestmentthathelpsbusinessesandpeoplethrive.Wearedynamicproblemsolversandforward-thinking professionalswhocreatesignificantimpact.Ourcollaborativecultureisbuiltonoursharedvalues-respect,integrity,serviceandexcellence,andwevaluethediverseperspectives,backgroundsandskillsetsofourpeople.AtCBRE,youcanchartyourowncourseandrealizeyourpotential.Wewelcomeallapplicants.

OurValuesinHiring

AtCBRE,wearecommittedtofosteringaculturewhereeveryonefeelstheybelong.Wevaluediverseperspectivesandexperiences,andwewelcomeallapplications.

Disclaimers

ApplicantsmustbecurrentlyauthorizedtoworkintheUnitedStateswithouttheneedforvisasponsorshipnoworinthefuture.

ApplicantAIUseDisclosure

Wevaluehumaninteractiontounderstandeachcandidate'suniqueexperience,skillsandaspirations.Wedonotuseartificialintelligence(AI)toolstomakehiringdecisions,andweaskthatcandidatesdiscloseanyuseofAIintheapplicationandinterviewprocess.

AboutCBREGroup,Inc.

CBREGroup,Inc.(NYSE:CBRE),aFortune500andS&P500companyheadquarteredinDallas,istheworld’slargestcommercialrealestateservicesandinvestmentfirm(basedon2024revenue).Thecompanyhasmorethan140,000employees(includingTurner&Townsendemployees)servingclientsinmorethan100countries.CBREservesclientsthroughfourbusinesssegments:Advisory(leasing,sales,debtorigination,mortgageserving,valuations);BuildingOperations&Experience(facilitiesmanagement,propertymanagement,flexspace&experience);ProjectManagement(programmanagement,projectmanagement,costconsulting);RealEstateInvestments(investmentmanagement,development).Pleasevisitourwebsiteatwww.cbre.com.