Senior Business Systems Manager

CBRE; Minneapolis (MN); On-site; USD 120,000 - 140,000; Full time

Job summary

CBRE is hiring a Senior Business Systems Manager for the Investment Accounting & Reporting Solutions group. You will oversee staff delivering advanced software support and the development of internal management systems, with a focus on data services, reporting, and AI use cases.

You will own the IA&RS Snowflake Data Warehouse roadmap, manage requirements, and coordinate agile delivery across global teams while mentoring staff and ensuring regulatory compliance.

Qualifications

• Bachelor’s degree in data, finance, information systems, or computer science; in lieu of a degree, combination of experience and education will be considered.
• 5+ years’ experience leading data warehouse or business intelligence delivery, ideally in real estate, investment management or financial services.
• Strong working knowledge of Snowflake and modern cloud data platforms.
• Strong business analysis skills: gathering requirements, writing specifications and running UAT.
• A track record of managing stakeholders across both business and technology functions.
• People leadership experience, including setting priorities and developing team members.

Responsibilities

• Own the business roadmap for the IA&RS Snowflake Data Warehouse: design, expansion and evolution.
• Define and deliver the warehouse’s data services, including reporting, data deliveries, system connectivity and AI use cases.
• Lead requirements analysis across IA&R stakeholders; capture and prioritize data needs.
• Translate business requirements into technical specifications for D&T, acting as the single point of contact.
• Plan and run functional and user acceptance testing for new data models and pipelines.
• Lead business change management for data initiatives, including adoption planning and release coordination.
• Partner with Data Governance and Data Quality teams to keep warehouse data defined and trusted.

Skills

Leadership

Data warehouse

Snowflake

SQL

UAT

Stakeholder mgmt

Agile

AI use cases

Data governance

Communication

Education

Bachelor's degree in data/finance/information systems/CS

Tools

Snowflake

Collibra

Soda

Yardi Voyager

Microsoft Office

Job description

About The Role
CBRE’s Investment Accounting & Reporting Solutionsgroup is seeking a Senior Business Systems Manager to join a collaborative. Inthis role, you will be responsible for overseeing the staff that providesadvanced software support, technical assistance, and the development ofinternal management systems.

About The Role
CBRE’s Investment Accounting & Reporting Solutionsgroup is seeking a Senior Business Systems Manager to join a collaborative. Inthis role, you will be responsible for overseeing the staff that providesadvanced software support, technical assistance, and the development ofinternal management systems.
The warehouse exists to deliver data services to thebusiness and its clients: enhanced reporting and analytics, custom datadeliveries, system connectivity, and artificial intelligence (AI) use cases. Thisrole owns the roadmap bringing these services to market.
This role is part of the Business Systems Job Function.They are responsible for working with internal partners and
business units to develop, install and enhance new andcurrent systems.
WhatYou'll Do

• Own the business roadmap for the IA&RSnowflake Data Warehouse: its design, expansion and continued evolution. Setthe direction and delivery priorities; the D&T Snowflake team owns theengineering build.
• Define and deliver the warehouse’s dataservices, including enhanced reporting and analytics, custom data deliveries,system connectivity, and AI use cases.
• Lead business requirements analysis acrossIA&R stakeholders. Capture, challenge and prioritize data and reportingneeds.
• Translate business requirements into cleartechnical specifications for D&T, and act as the single point of contactbetween business users and technical delivery.
• Plan and run functional and user acceptancetesting (UAT) for new and changed data models, pipelines and reportingdatasets.
• Lead business change management for datainitiatives, covering stakeholder communication, adoption planning and releasecoordination.
• Partner with the Data Governance and Data Qualityteams so warehouse data stays well defined, documented and trusted.
• Own technical and business documentation for thewarehouse: data models, source-to-target mappings, definitions and processflows.
• Design and deliver business training on thewarehouse, its data and the connected platforms.
• Provide market analysis and business consultancyto the business and its clients, including support for AI initiatives.
• Set the delivery priorities and quality standardsfor the warehouse, and coordinate the work across teams needed to meet them.
• Work in a global, Agile delivery model,coordinating across time zones and partner teams.
• Provide formal supervision to employees. Monitorthe training and development of staff. Conduct performance
  

evaluations andcoaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's dailyactivities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines.Mentor and coach as needed.
• Respond to and resolve complex technical andsystem issues within a variety of software packages. Resolve
  

escalatedquestions and problems within the department. Document issues, resolutions, orother actions using
an incidentmanagement system.

• Assist the team with the installation of complexsystem migrations. This also includes new clients, system
  

implementations,and upgrades.

• Ensure that all supported systems are followingestablished best practices, regulatory requirements, CAPP, and
  

internal andexternal controls.

• Identify process and system improvements andimplement solutions. Spearheaded internally driven projects to
  

increaseefficiency and customer satisfaction. Recommend executing functionaloperational programs and
procedures.

• Communicate ongoing feedback on team, project,and department impact of projects. Create team and client[1]facing training for systemoverviews, changes, and new system deliveries.
• Apply a broad knowledge of the business, owndiscipline, and how own discipline integrates with others to
  

achieve team anddepartmental objectives.

• Lead by example and model behaviors that areconsistent with CBRE RISE values. Influence others to adopt a
  

different pointof view while being guided by policies and departmental plans.

• Identify and solve technical and operationalproblems of complexity.
• Understand and recognize the broader impactacross the department.
• Improve and change existing methods, processes,and standards within the job discipline
  

What You'llNeed
To perform thisjob successfully, an individual will need to perform each crucial dutysatisfactorily. The requirements listed below are representative of theknowledge, skill, and/or ability required. Reasonable accommodations may bemade to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree in data, finance, informationsystems, or computer science; in lieu of a degree, a combination of
• experience and education will be considered.
• 5+ years’ experience leading data warehouse orbusiness intelligence delivery, ideally in real estate, investment managementor financial services.
• Strong working knowledge of Snowflake and moderncloud data platforms.
• Strong business analysis skills: gatheringrequirements, writing specifications and running UAT.
• A track record of managing stakeholders across bothbusiness and technology functions.
• People leadership experience, including settingpriorities and developing team members.
• Confident written and spoken communication,including at the executive level and with clients.
• Experience working in global teams and in anAgile delivery model.
• Hands-on SQL and data modelling, includingdimensional models and Snowflake dynamic tables.
• Familiarity with Yardi Voyager as a sourcesystem, or other real estate enterprise resource planning (ERP) systems.
• Familiarity with data governance and dataquality tooling such as Collibra and Soda.
• Understanding of investment accounting, fund orasset reporting and real estate data.
• Experience enabling AI and advanced analyticsuse cases.
• Experience in the areas of staffing, selection,training, development, coaching, mentoring, measuring, appraising,

and rewardingperformance and retention is preferred.

• Ability to lead the exchange of sensitive,complicated, and difficult information, convey performance
  

expectations andhandle problems.

• Leadership skills to motivate the team toachieve broad operational targets with impacts on own job discipline,
  

multiple jobdisciplines, and department.

• In-depth knowledge of Microsoft Office products.Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advancedinquisitive mindset.
• Intermediate math skills. Ability to calculatecomplicated figures such as percentages, fractions, and other
  

financial-relatedcalculations.
CBRE carefullyconsiders multiple factors to determine compensation, including a candidate’seducation, training, and experience. The minimum salary for this position is $120,000annually and the maximum salary for this position is $140,000 annually. Thecompensation that is offered to a successful candidate will depend on thecandidate’s skills, qualifications, and experience. Successful candidates willalso be eligible for a discretionary bonus based on CBRE’s applicable benefitprogram.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinkingprofessionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $140,000 annually. The compensation that is offered to a successful candidate will depend on thecandidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).