Senior Business Systems Analyst – Upgrades & Observability

Adusa; Salisbury (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Ahold Delhaize USA is seeking an Analyst III, Business Systems to own key segments of the enterprise network. You will document requirements, support system design, and validate solutions. Lead upgrades, tune performance, and improve observability while mentoring peers.

Collaboration with vendors ensures delivery aligns with SLAs and security standards. The role emphasizes requirements documentation, walkthroughs, and testing support, with availability for urgent incidents as needed.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 3+ years in systems analysis or related tech focused analytical work.
• Strong analytical thinking and documentation skills.

Responsibilities

• Document system requirements and user stories.
• Support creation of diagrams and specifications.
• Participate in walkthroughs and testing support activities.
• Collaborate with technical teams to understand system behavior.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Skills

Analytical thinking

Documentation skills

Education

Bachelor's degree or equivalent years of work experience

Job description

Ahold Delhaize USA is seeking an Analyst III, Business Systems to own key segments of the enterprise network. You will document requirements, support system design, and validate solutions. Lead upgrades, tune performance, and improve observability while mentoring peers.

Collaboration with vendors ensures delivery aligns with SLAs and security standards. The role emphasizes requirements documentation, walkthroughs, and testing support, with availability for urgent incidents as needed.