Senior Business Systems Analyst, NetSuite

HubSpot; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Join a leading company as a NetSuite Senior Business Systems Analyst, where you will enhance our financial management systems. You will lead major initiatives, ensuring compliance and streamlining processes while collaborating with various stakeholders. Your expertise in NetSuite will drive impactful solutions and operational excellence.

Qualifications

• 3-5+ years’ experience as a NetSuite BSA or Admin.
• Experience with NetSuite integrations and data flow management.

Responsibilities

• Act as DRI for major NetSuite initiatives.
• Collaborate with stakeholders to translate business needs into NetSuite solutions.
• Ensure SOX/ITGC compliance and integrity of financial reporting.

Skills

Communication

Project Management

Analytical Skills

Education

Bachelor’s degree in Accounting

Bachelor’s degree in Finance

Bachelor’s degree in Information Systems

Tools

NetSuite

Avalara

Job description

Team

Our FinTech team is at the forefront of integrating HubSpot’s internal systems with NetSuite, our core financial management platform. We’re on a mission to replace fragmented integrations with modern, scalable, and secure solutions that support financial reporting, compliance, and operational excellence. In addition to driving architecture and engineering upgrades, we partner closely with business stakeholders and provide world-class support across financial operations: accounting, tax, fixed assets, procurement, revenue ops, automations, tax reporting, bank relationship management, and more.

Role

As a NetSuite Senior Business Systems Analyst (BSA), you’ll be the go-to authority for our NetSuite environment. You’ll serve as the Directly Responsible Individual (DRI) for highly visible projects—engaging early with stakeholders, defining priorities, scoping efforts, and delivering seamless solutions. Leveraging your deep NetSuite expertise and strong understanding of business processes, you’ll drive scalable system enhancements, streamline workflows, and safeguard compliance and security. Successful candidates will combine technical know-how, process design skills, and exceptional communication to bridge business needs with technical capabilities.

Responsibilities

• Act as DRI for major NetSuite initiatives from stakeholder engagement to deployment and adoption, ensuring timely, impactful outcomes.
• Collaborate with key stakeholders from Accounting, Tax, QTC, FinOps, Procurement, Revenue Ops, and FP&A to translate business needs into effective NetSuite solutions.
• Define project scope, set priorities, and manage schedules for NetSuite-driven projects.
• Document and maintain comprehensive records of NetSuite configurations, customizations, and integrations, ensuring clarity and audit readiness.
• Design and implement scalable, repeatable integration patterns and automations—emphasizing segregation of duties, security, and regulatory compliance.
• Collaborate with NetSuite architects and engineers to address scalability, maintainability, and integration challenges.
• Administer, customize, and maintain NetSuite production systems, including roles/permissions, workflows, saved searches, and custom records/fields.
• Develop processes and guidelines for clean, effective stakeholder integrations with NetSuite.
• Proactively identify and resolve system performance issues, synchronization errors (i.e., billing sync), and ticket escalations.
• Own and manage NetSuite-tax engine (e.g., Avalara) integrations; maintain accurate tax configurations and collaborate with Tax teams to ensure compliance.
• Support upgrade/migration projects (sandbox, production), and reduce ongoing reliance on workarounds via automation or ecosystem transfer.
• Ensure SOX/ITGC compliance and the integrity of financial reporting.
• Lead and participate in BSA administration tasks: user support, troubleshooting, permissions, report development, and ongoing system reliability.

Qualifications

• Bachelor’s degree in Accounting, Finance, Information Systems, or related field.
• 3-5+ years’ hands-on experience as a NetSuite BSA or NetSuite Admin—strong background in configuration, customization, and administration (roles, permissions, workflows, saved searches, custom records, etc.).
• Demonstrated experience with NetSuite integrations, cross-system automations, and data flow management.
• Solid grasp of accounting, finance, and operational business processes.
• Strong working knowledge of financial reporting, process documentation, and stakeholder management.
• Skilled communicator able to bridge business and technical audiences; strong analytical and troubleshooting abilities.
• Project management skills—can juggle multiple priorities in a fast-paced environment.
• Experience documenting and maintaining system/process documentation.

Preferred

• NetSuite Administrator and/or SuiteFoundation certification(s).
• SuiteScript or other scripting/integration experience.
• SaaS/technology industry background.
• Experience with Avalara or similar tax engine integrations.
• Exposure to SOX, IT general controls, and regulatory compliance.
• Track record of designing, implementing, and managing tax logic/rules in NetSuite environments.
• Deep understanding of tax regulations and audit-safe reporting.

We know the confidence gapand imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversitypagehere.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit ourcareers website to learn more about the culture and opportunities at HubSpot.

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