Senior Business Systems Analyst - Estates Solutions

Edward Jones; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k retirement plan

Paid holidays

Paid vacation

Job summary

Edward Jones in Tempe, AZ seeks a dynamic Business Systems Analyst to lead day-to-day Estates Solutions operations within the Court Orders team. You will mentor colleagues, partner with stakeholders, and apply data-driven insights to improve processing accuracy and regulatory compliance.

The role emphasizes risk controls, process mapping, capacity planning, and delivering complex initiatives across business and technology teams, with a strong focus on metrics and performance.

Qualifications

• Bachelor’s degree preferred; equivalent relevant experience considered.
• 5+ years of experience in a financial services environment (or equivalent) required.
• Experience with Power BI and reporting tools (e.g., Tableau, SQL) to analyze data and utilize macros, formulas, and queries.
• Strong ability to analyze business processes, systems, data definitions, and data flows.
• Ability to proactively identify risks and design and implement effective controls to mitigate risks.
• Advanced knowledge of Business Systems Analyst principles and best practices.
• Proven experience designing process and data improvements to drive efficiency and scalability.
• Solid understanding of enterprise systems and the impacts of system changes.
• Strong problem-solving and troubleshooting skills, with appropriate escalation when needed.
• Excellent communication and stakeholder management skills, including presenting complex concepts to leaders.
• Ability to work independently and collaboratively, manage multiple priorities, and lead without direct authority.

Responsibilities

• Support complex Estates processing, when needed.
• Review existing Estates processes for potential process improvement and/or abandonment.
• Lead the testing of enhancements and upgrades with responsibility for the identification, tracking of issues, and implementation of solution, as applicable.
• Create, maintain, and refine Estates process maps.
• Assist with capacity planning.
• Adopt processes for risk controls (e.g., Privacy, Business Continuity Planning, Record Information Management, Written Supervisory Procedures) and coordinate with departments to complete the applicable requirements.
• Support and provide functional leadership for multiple highly complex business processes, ensuring alignment between business needs and technical solutions.
• Promote and help enforce Business Systems Analyst best practices, standards, and methodologies within the team.
• Conduct and present business systems impact analyses, identifying systematic solutions that deliver meaningful business value.
• Develop and manage multiple complex project plans simultaneously, ensuring progress, alignment, and timely execution.
• Develop strong relationships with internal stakeholders and begin to collaborate and build consensus with associates and/or leaders from multiple divisions.
• Lead or contribute to large, complex initiatives, partnering across business and technology teams to drive delivery of new systems and capabilities.

Skills

Power BI

Tableau

SQL

Process mapping

Education

Bachelor’s degree preferred; equivalent relevant experience considered.

Tools

Tableau

SQL

Job description

Edward Jones in Tempe, AZ seeks a dynamic Business Systems Analyst to lead day-to-day Estates Solutions operations within the Court Orders team. You will mentor colleagues, partner with stakeholders, and apply data-driven insights to improve processing accuracy and regulatory compliance.

The role emphasizes risk controls, process mapping, capacity planning, and delivering complex initiatives across business and technology teams, with a strong focus on metrics and performance.