Senior Business Systems Analyst: Drive Strategic IT Solutions

Blue Cross and Blue Shield of North Carolina

Mississippi

Hybrid

USD 89,000 - 143,000

Full time

3 days ago
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Benefits offered by this job

Health benefits
Work-life balance
401k match
Paid time off
Tuition reimbursement
Parental leave

Job summary

Blue Cross NC seeks a Senior Business Systems Analyst to apply functional and technical expertise across systems. You will define requirements, design functional/technical solutions, and coordinate with IT on issues and testing.

The role acts as a liaison to drive effective, integrated solutions in a complex healthcare IT landscape. Responsibilities include leading projects, coordinating production support, and ensuring accurate testing, data analysis, and process improvements across

Qualifications

  • Bachelor's or advanced degree in a related field.
  • 5+ years of experience in the related field, or 7+ years without a degree.
  • Knowledge of healthcare/health insurance environments is a plus.

Responsibilities

  • Provide advanced technical knowledge and support for system/application issues.
  • Analyze, design, and document business requirements and functional specifications.
  • Coordinate IT collaboration on issue resolution, testing, and upgrades.
  • Lead large projects as Business Lead/Coordinator when needed.
  • Facilitate testing strategy and train others on testing protocols.

Skills

Business Processes
IT Service Management (ITSM)
Requirements Analysis
Requirements Gathering
Systems Analysis
Technical Development
Solutions Development
Process Improvements
Problem Management
Business Process Improvements

Education

Bachelor's degree
Advanced degree
7+ years of experience in related field

Tools

Genesys

Job description

Blue Cross NC seeks a Senior Business Systems Analyst to apply functional and technical expertise across systems. You will define requirements, design functional/technical solutions, and coordinate with IT on issues and testing.

The role acts as a liaison to drive effective, integrated solutions in a complex healthcare IT landscape. Responsibilities include leading projects, coordinating production support, and ensuring accurate testing, data analysis, and process improvements across

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