Senior Business Systems Analyst - 3P Service & Collision

Rivian; Fort Worth (TX); On-site; USD 132,000 - 165,000; Full time

Job summary

Rivian is seeking a Staff Business Systems Analyst for its 3P Service and Collision Programs in Texas to drive scalable data pipelines and automate operations. The role interfaces with Authorized Service, R&D Workshop and Learning and Development, delivering technical solutions across platforms and ensuring data governance.

Strong SQL and API integration experience are essential, along with collaboration across engineering and business teams.

Qualifications

• Self-starter who is goal-oriented, highly motivated, and comfortable working in a fast-paced environment
• 6+ years of experience in Automotive, with a focus on collaboration with software development
• Technical understanding of vehicle systems and development
• Demonstrated experience designing API integrations, data workflows, and system architectures across enterprise environments
• Hands-on technical capabilities with SQL, ETL pipelines (Databricks), and repository/deployment logic (GitLab)
• Proven ability to conduct root-cause technical analysis on pipeline job failures and complex data gaps
• Proficient in Jira, Lucid, Confluence, Databricks, Hex other data management tools
• Strong collaborator, with a willingness to drive change.
• Strong program management and timeline/task execution (able to drive to critical path)
• Drive cross-functional technical programs from concept to launch, defining critical path execution while aligning engineering and business stakeholders
• Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment.
• Ability to lead through influence, not necessarily reporting structure.
• Flexible and adaptable to shifting priorities, particularly in response to urgent issues.

Responsibilities

• Evaluate, design and implement technical tool capabilities across Collision and 3P Service programs, driving technical solutions-whether via custom integrations, pipeline automation, internal tools or platform migration-that solve operational bottlenecks
• Serve as a liaison between engineering data structures and business execution, ensuring technical solutions align with program objectives and operational needs.
• Define and implement automation strategies that scale operational frameworks and reduce manual intervention across technical workflows.
• Collaborate with related stakeholders across the 3P Service and Collision Programs to align on projects, goals, prioritization, roadmaps, and track progress from concept to launch/grow/optimize each project.
• Operates directly within engineering platforms (Databricks, GitLab, JIRA, 3DEXPERIENCE) to investigate pipeline failures, analyze missing SBoM attributes, and support cross-system integrations.
• Develop and maintain Databricks-to-JIRA data ingestion pipelines to centralize engineering data and enable automated intake, tracking and data governance
• Translate technical system behaviors and data pipeline outputs into executable program plans; partner with engineering teams to prioritize fixes, releases, and enhancements
• Create structured queries, dashboards, and reporting to enable non-technical stakeholders to leverage engineering data for faster root-cause identification and resolution
• Identify SBoM data gaps impacting part selection accuracy, cost avoidance, and downstream operational readiness; drive cross-functional remediation
• Diagnose repository logic and support GitLab deployment troubleshooting for job failures, enhancements, and configuration updates
• Manage complex, multi-disciplinary projects to fulfill program requirements and timelines
• Identify areas of development within the third party service and collision organization and implementing strategies to enable scale, enhance efficiency, reduce costs, and improve service experience
• Role requires high levels of initiative, independent judgement and indirect leadership capability
• Develop and communicate a program vision and concepts effectively to diverse audiences using various online platforms.
• Strong written and verbal communication skills.
• Ability to work quickly and efficiently under pressure while dealing with ambiguity.
• Willingness to travel when necessary

Skills

Self-starter

Automotive experience

Vehicle systems knowledge

API integrations

SQL

Databricks

GitLab

Jira

Lucid

Confluence

Hex

Tools

Databricks

GitLab

Jira

Job description

Rivian is seeking a Staff Business Systems Analyst for its 3P Service and Collision Programs in Texas to drive scalable data pipelines and automate operations. The role interfaces with Authorized Service, R&D Workshop and Learning and Development, delivering technical solutions across platforms and ensuring data governance.

Strong SQL and API integration experience are essential, along with collaboration across engineering and business teams.