Senior Business Systems Analyst : 26-03207

Akraya, Inc.; Sunnyvale (CA); Sur place; USD 96 000 - 102 000; Plein temps

Résumé du poste

Akraya, Inc. is seeking a contract IT Business Analyst to collaborate with stakeholders to design and implement business system solutions that drive efficiency. You will translate user needs into actionable technical requirements and ensure smooth operation of implemented systems.

This onsite role in Sunnyvale, CA (and Atlanta, GA) requires proactive problem-solving and strong end-user support. The position involves gathering requirements, designing processes, creating user stories, handling

Qualifications

• Extensive experience with Smartsheet for solution building.
• Experience facilitating requirements gathering sessions.
• Strong analytical and problem-solving capabilities.
• Experience in digital workplace or enterprise IT environments.

Responsabilités

• Gather and document business requirements for system enhancements.
• Design and review business processes and system changes.
• Develop user stories and specifications for the development team.
• Manage and resolve operational issues through ITSM tickets.
• Provide training and end-user support on system functionality.

Connaissances

Smartsheet experience

Requirements gathering

Analytical skills

Enterprise IT experience

Description du poste

Contract and Location

Contract Type: W2 Duration: 12 Months Location: Sunnyvale, CA / Atlanta, GA - (Onsite)

Pay

Pay Range: $70/hr - $74/hr

Job Summary

This role involves collaborating with stakeholders to design and implement business system solutions that drive efficiency. You will translate user needs into actionable technical requirements and ensure the smooth operation of implemented systems. The position requires a proactive approach to problem-solving and a commitment to providing excellent end-user support.

Key Responsibilities

• Gather and document business requirements for system enhancements.
• Design and review business processes and system changes.
• Develop user stories and specifications for the development team.
• Manage and resolve operational issues through ITSM ticketing.
• Provide training and support to end-users on system functionality.

Must-Have Skills

• Extensive experience with Smartsheet for solution building.
• Proven ability to facilitate requirements gathering sessions.
• Strong analytical and problem-solving capabilities.
• This role requires experience within a digital workplace or enterprise IT environment.

About Akraya

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!