Senior Business Systems Analyst

APR Staffing; Vancouver (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

APR Staffing seeks a Business Systems Analyst 3 to support Operational Technology Projects in the United States. The contract role involves analyzing systems, gathering requirements, and coordinating deployment across software, telecom, cyber security, infrastructure and virtualization initiatives.

You will collaborate with the Project Manager and BSAs to ensure continuity, develop functional/technical documents, run workshops, and drive process improvements for operations teams.

Qualifications

• Elicit business requirements through interviews/workshops.
• Document and validate current/future state processes.
• Develop functional/technical specifications and test artifacts.

Responsibilities

• Elicit and analyze application requirements with stakeholders.
• Document and validate current and future state processes.
• Coordinate design sessions and stakeholder engagements.
• Prepare functional and technical documentation for IT hand-off.
• Develop business cases for improvement opportunities.
• Create queries and reports for business data.
• Support project manager with project information and change management.
• Assist in system verification activities and data integration.
• Provide first-line support to business users.

Skills

Requirements elicitation

Stakeholder facilitation

Business analysis

Process modeling

SLC knowledge

Education

10+ years with Associate's degree

8+ years with Bachelor's degree

12+ years without a degree

Tools

Visio

Excel

PowerPoint

Word

Requirements management tools

Job description

Job Title: Business Systems Analyst 3 - Operational Technology Projects

Job Number: 12138

Travel: Up to 5% to/from local meetings

Length: Up to 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check

Requires Real ID and or Valid Passport to interview

SUMMARY

This contract Business Systems Analyst (BSA) 3 assignment will support the corporate Operational Technology Services Work Planning & Delivery organization. This assignment performs systems analysis, interfacing with users to support functional requirements development, analysis of tools and techniques to support the development of systems, troubleshooting, analysis, performance monitoring and improvement of systems used by the Operations functions. This assignment will work closely with the Project Manager (PM) and other BSAs who are working on the day-to-day deployment of major software, telecommunication, cyber security, infrastructure and virtualization projects to ensure there is continuity and coordination

POSITION RESPONSIBILITIES

• Supporting Requirements Development:
• Conduct interviews and facilitate workshops to elicit application requirements.
• Research, analyze, model and organize information for developing requirements.
• Facilitate requirements validation sessions, identify gaps and present findings.
• Resolve requirement conflicts between stakeholders.
• Research, document, and validate current and future state processes and designs (functional and technical)
• Help define approach, alternatives, and decision framework for alternative solutions analyses.
• Help define and execute business analysis approaches.
• Assess and document descriptions of complex technical systems
• Facilitate design sessions, key decisions, team meetings, sponsor meetings, and stakeholder engagement sessions
• Facilitate/assist in technical process improvement initiatives.
• Research and develop methods to automate repetitive manual data manipulations.
• Complete all documentation in support of the solution, including use cases, requirements, test plans, process maps, and desk procedures.
• Assist in the development of Business Cases/Justifications for the identified improvement opportunities
• Prepare functional and technical documentation for hand-off to IT workgroups.
• Work closely with IT development teams to encourage a smooth build.
• Draft documentation for user and operational manuals and compliance.
• Create queries and reports for extracting, manipulating, and reporting business architecture-related information.
• Proactively communicate key updates
• Support project manager in the maintenance of project information
• Support project manager in the coordination of corporate teams
• Support development and implementation of change management plans
• Facilitate various system verification activities such as systems and user testing.
• Facilitate system and data integration efforts
• Provide first line technical support to business users of the developed solutions.
• Complete and improve user manuals, onboarding and training documentation.
• Analyze solutions and business practices for efficiency and effectiveness.
• Work with team members to verify assigned project(s) follow the OT SLC process and complete the process steps and required artifacts.
• Interview Subject Matter Expert’s and prepare drafts of OT SLC artifacts
• Facilitate reviews and incorporate feedback on OT SLC artifact drafts.
• Obtain Project Sponsor feedback and final approval of SLC artifacts

Education & Corresponding Experience

• A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer Science or a directly related technical discipline is preferred.
• 10 years of experience is required with an applicable Associate’s degree.
• 8 years of experience is required with an applicable Bachelor’s degree.
• 12 years of experience is required without a degree.

Required Skills & Experience

• Advanced knowledge of Visio and/or other flowchart tools.
• Expert proficiency in Excel, PowerPoint and Word.
• Experience utilizing requirements management tools.
• Expert knowledge in IT planning, functional and technical specifications, and system life-cycle (SLC) management.
• Experience Supporting Requirements Development, to include:
• Conduct interviews and facilitate workshops to elicit business requirements
• Research, analyze, model and organize information for developing requirements
• Decompose high-level information and abstract up from low-level information to distinguish solution ideas from business needs
• Facilitate requirements validation sessions and present findings to stakeholders
• Collaborate to resolve requirements conflicts between stakeholders
• Research, document, and validate current and future state processes and designs (functional and technical)
• Help define best approaches, alternatives, and decision frameworks for alternative business solutions analyses

Preferred Skills & Experience

• Experience in organizational change management methods and tools.
• Experience with Agile and Waterfall methodologies

Pre-Employment Requirement

All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing

APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.