Senior Business Systems Administrator

your Jared; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Clari + Salesloft is seeking a Senior Business Systems Administrator to lead strategy, planning, and configuration within Salesforce (Sales Cloud and Service Cloud) with overlap into GTM systems, supported by a capable Enterprise Business Systems Team.

You will drive architecture, roadmaps, and data flows, partnering with stakeholders to align system outcomes with business goals and deliver scalable solutions across the revenue organization.

Qualifications

• Bachelor's degree required.
• 4+ years hands-on experience as a Salesforce Administrator/Business Analyst.
• Salesforce Certification preferred.
• Strong understanding of enterprise business systems (CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus.

Responsibilities

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems.
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle.
• Integrations and advanced configurations/support.
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps.
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort.
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability.
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance.

Skills

Salesforce Administrator

Business Analysis

Education

Bachelor's degree

Tools

Salesforce Certification

Job description

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Senior Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you.

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Integrations and advanced configurations/support
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a business systems expert - someone with a drive to produce positive change and an eye for detail. You will have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will constantly be developing your skills, keeping up with software trends, building great relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. You possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Business Systems Administrator is the career path for you!

THE TEAM:

Our Clari + Salesloft Enterprise Business Systems team is comprised of seasoned and up-and-coming systems experts.

The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success. The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

THE SKILL SET:

• Bachelor's degree
• 4+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification is a plus
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus