Salesforce Administrator

Clever Inc.

United States

On-site

USD 99,000 - 117,000

Full time

14 days+

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Benefits offered by this job

Flexible Paid Time Off

Comprehensive healthcare coverage

Generous personal development budget

Annual company events

Job summary

A leading education technology company is looking for a Sr. Salesforce Administrator to join their Business Operations team. In this key role, you will drive scalable revenue growth through effective Salesforce solutions while managing cross-functional relationships. The ideal candidate has 3-5 years of experience with Salesforce, strong project management skills, and excellent communication abilities. This position offers a competitive salary and great benefits.

Qualifications

3-5 years of experience in Salesforce administration.
Ability to design and implement an excellent Salesforce solution.
Strong understanding of custom objects and validation rules.

Responsibilities

Assist with customization of the Salesforce platform.
Create and update documentation of CRM processes.
Project manage Salesforce development projects.

Skills

Salesforce administration

Project management

Problem solving

Communication skills

Technical skills

Education

Salesforce Administrator or Advanced Administrator certification (ADM 201 or higher)

Tools

Salesforce API

Apex

SOQL

Visualforce

Lightning Components

Job description

Clever is looking for a Sr. Salesforce Administrator to join our Business Operations team. You’ll own our CRM (Salesforce) while identifying, articulating and implementing new initiatives across our organization. You’ll leverage our systems and tools to drive scalable revenue growth, improve productivity, and enable long-term business impact. You will work alongside Marketing, Sales, Customer Success, and Clever’s Services teams as a prominent voice to unify a mission of efficiency and excellence. The successful candidate is a self-starter willing to push and persevere while managing challenging projects and initiatives. This is a key role to the continued success of Clever. This position reports to the Head of Business Analytics.

A DAY IN THE LIFE:

Assist with continuous customization of existing platform and new developments, using Salesforce functionality such as formulas, flows, process builder, approval processes
Create or update ongoing documentation of internal CRM processes for all projects undertaken
Work cross functionally to project manage Salesforce development projects
Ensure data integrity via application of validation rules, monitoring of changes, de-duping, and cleanup
Maintain strong cross functional relationships to partner with business stakeholders to gather requirements and design solutions to improve processes and information flow
Work with internal data teams and business owners to maintain and edit Salesforce integrations (both internal and third party)
Think critically and strategically about the evolution of business processes and systems across the organization; see possible gaps and issues with proposed solutions before executing them

WHAT WE’RE LOOKING FOR:

3-5 years of experience in Salesforce administration
Ability to design and implement an excellent Salesforce solution to solve an observed problem
Excellent communication skills and proven success in a dynamic and collaborative environment
Strong project management, problem solving and technical skills to effectively design quality solutions
Ability to work independently, prioritize, and solve problems proactively
Experience designing and configuring in a collaborative environment
Salesforce Administrator or Advanced Administrator certification (ADM 201 or higher) or equivalent experience (Solutions Architect certification a plus)
Thorough understanding of custom objects, fields, validation rules, workflow rules, process flows, and visual workflow--and knowledge of which situations are appropriate for each
Exposure to Apex, SOQL, Visualforce, Aura Components, Lightning Components, and/or the Salesforce.com API, and an interest in developing these skills

Commitment to inclusion and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace.

CLEVER BENEFITS AND PERKS:

Flexible Paid Time Off
Top-notch healthcare, vision, and dental coverage for you and your family
Best-in-class mental healthcare service that supports employees' mental and emotional wellness
A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more
A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise
Annual company and team events to connect with fun, bright coworkers

SALARY TRANSPARENCY:

The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $99,000 - $117,000. For candidates living in NYC and San Francisco, CA is between $109,000 - $128,000. All final offers are determined using multiple factors including experience and level of expertise.

Seniority level