Senior Business Solutions Analyst

Capital Insurance Group; Monterey (CA); Hybrid; USD 80,000 - 134,000; Full time

Benefits offered by this job

Hybrid work model

401k and Roth + match

Office locations: Monterey, CA

Job summary

Capital Insurance Group is seeking a Senior Business Solutions Analyst to join the Strategy & Innovation Team. You will facilitate design, development, and deployment of solutions across policy administration, billing, sales, and customer portals, working with stakeholders to identify and meet complex needs.

The role supports a hybrid work model with offices in multiple locations, including Monterey, CA, and offers a competitive compensation package with bonus programs and retirement savings

Qualifications

• Bachelor's degree in business, technology, mathematics, or related field.
• 5 to 7 years of Business Analysis experience in P&C insurance or related field.
• Strong communication skills for technical and non-technical audiences.

Responsibilities

• Lead prioritization of initiatives across stakeholders.
• Define requirements for policy administration, billing, sales, and customer portal solutions.
• Collaborate with Business Solutions colleagues to identify and implement solutions.

Skills

Business analysis

Problem solving

Communication

Teamwork

Education

Bachelor's degree in business/tech or related field

Tools

Guidewire

Job description

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why choose CIG's Strategy & Innovation Team?

The Business Solutions Team is an excellent place for you to develop as an insurance professional while driving company results. As a team member, you will lead important projects, solve complex business problems, implement creative solutions, and collaborate with various individuals across the organization.

Accrue twenty-one days of Paid Time Off during your first year

Up to eighty-seven percent of benefits are covered by CIG for you and your family members

One hundred percent covered plans

Basic Life & AD&D

Employee Assistance

Leave Management

Long Term Disability

Short Term Disability (Outside of CA)

Employee Benefit Advocacy Hot Line

Family Caregiver Support (Homethrive)

Child Care Resources (Tootris)

Business Travel Accident Protection

Voluntary benefit offerings

Short-term Disability (CA only)

Voluntary Life AD&D self, spouse, and child plans

Flexible Spending (FSA)

Health Savings (HSA)

Hospital Indemnity

Pet Insurance

Critical Illness

ARAG Legal Services

Norton LifeLock

Above and Beyond Reward Recognition Program

Quarterly Above and Beyond Bonus Program

Annual Above and Beyond Bonus Program

Competitive compensation

Base compensation

Salary Management Spot Bonuses

Annual Incentive/Profit sharing program, potential payout annually based on company results.

Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more

Insurance, educational reimbursement, and bonus programs

Employee Referral Bonus Program

Home and Auto Insurance Discount Program.

Paid Volunteer Time – Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!

Retirement savings benefit (401k and Roth + match)

Wellness platform, tools, and events - Vitality

Health Savings Account – match

Financial Wellness Resources

This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Reno (NV), Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).

Job Overview

The Business Solutions Team represents all business stakeholders in the definition and prioritization of the initiatives, projects, and efforts within CIG.

The Senior Business Solutions Analyst facilitates design, development, and deployment of solutions, tools, and processes required by stakeholders, including policy administration, billing, sales, and customer portal solutions. This role is a core member of the Business Solutions Team and will engage in thought partnership with business stakeholders to identify and recommend solutions to business needs. This role will work with Business Solutions colleagues and business stakeholders to identify, recommend, and define requirements for solutions to business stakeholder needs, particularly with the most complex projects.

• Bachelor's degree in business, technology, mathematics, or related field (or equivalent experience), and continuing education related to the job.
• 5 to 7 years of Business Analysis experience or related work experience in P&C insurance (Personal Lines, Commercial, Agriculture), particularly with respect to operations, business processes and business solutions with demonstrated achievements and/or progressive responsibilities.
• Guidewire knowledge and experience is ideal.
• An ability to quickly learn and apply acquired knowledge essential to the position.
• Robust communication skills through written and verbal communication, with technical and non-technical audiences
• Aptitude to promote and foster teamwork and a collaborative work-environment.
• Strong problem solving and problem identification skills to Identify and mitigate obstacles and conflicts in advance.
• Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.
• Senior Business Solutions Analyst-Team Lead
• Business Solutions Lead Analyst-Supervisor
• Business Solutions Process Manager
• Business Solutions Manager

Salary Range:

$80,415.00 - $133,624.00

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.