Senior Business Process Analyst - Active Secret

ASRC Federal; Maryland; On-site; USD 85,000 - 110,000; Full time

Job summary

A leading government contractor in Maryland is seeking a Senior Business Process Analyst with extensive experience in requirements gathering and Agile methodologies. The role involves working closely with clients to document processes and support application issues. The ideal candidate will have strong communication skills and an active Secret clearance, contributing to projects in a dynamic environment.

Benefits

Health Care

Dental

Vision

Life Insurance

401(k)

Education Assistance

Paid Time Off

Holidays

Qualifications

• 8-10 years of relevant experience or equivalent.
• Experience capturing requirements and writing Agile user stories.

Responsibilities

• Meet with customers to develop requirements for developers.
• Document business processes and manage Service Desk tickets.

Skills

Communication

Agile User Stories

Documentation

Customer Service

Education

Bachelor's Degree

Tools

Microsoft Office 2010

MS Team Foundation Server

Job description

Senior Business Process Analyst - Active Secret

Maryland, USA

Job Description

Posted Friday, May 16, 2025 at 4:00 AM

ASRC Federal is a leading government contractor furthering missions in space, public health, and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work.

The Senior Business Process Analyst meets with customers to develop requirements used by developers to write code. Uses Team Foundation Server (TFS) to document as-is and to-be business processes, EPICS, and test Agile User Stories. Creates all associated documentation, such as Quick Reference Guides (QRGs), and captures Meeting Minutes for distribution. Manages Service Desk tickets supporting Concorde production applications and provides subject matter expertise to assist users with application and data issues. Performs demonstrations and training of applications and workflows as needed.

Responsibilities also include capturing and documenting change requests, new enhancement user stories, and bug fixes in deployed applications. Works with customers to resolve application and data-related issues across Classified, Unclassified, and Sensitive but Unclassified environments.

Requires a bachelor’s degree and 8-10 years of relevant experience or equivalent.

Minimum Requirements:

1. At least 8 years of experience capturing requirements
2. At least 8 years of experience with Microsoft Office 2010 or higher
3. At least 10 years of experience writing Agile user stories and requirements documentation
4. At least 8 years of experience with MS Team Foundation Server (including Microsoft Azure DevOps Server/Services)
5. At least 8 years of functional application customer service support
6. Ability to quickly learn applications and transition between projects and applications
7. Excellent written and verbal communication skills
8. U.S. Citizen with an active Secret clearance
9. Subject to government security background investigation and DEA suitability requirements

We invest in our employees' lives through competitive pay and benefits, which may include health care, dental, vision, life insurance, 401(k), education assistance, paid time off, holidays, and other legally mandated leave.

ASRC Federal and its subsidiaries are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, gender, color, age, sexual orientation, gender identity, national origin, religion, marital status, ancestry, citizenship, disability, veteran status, or other protected factors by law.