Senior Business Process Analyst

Enlyte; United States; Remote; USD 64,000 - 74,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

Life/AD&D Insurance

401(k)

Tuition Reimbursement

Wellness resources

Job summary

Enlyte is seeking a Senior Business Process Analyst to drive strategic initiatives and operational excellence across our claims organization. This role blends analytical rigor with process improvement to enhance product, pricing, and end-to-end claims operations.

You’ll partner with business, IT, and leadership to translate insights into measurable business impact. The position emphasizes data, strategy, and collaboration, with opportunities to influence how work gets done and deliver value in a

Qualifications

• Experience as a Senior Business/Process Analyst in claims/insurance environments.
• Understanding of claims lifecycles, regulations, and industry terminology.
• Proficient in Agile environments and fast-paced delivery.
• Strong stakeholder management and executive communication skills.
• Strategic thinker with a hands-on ROI mindset.

Responsibilities

• Drive data-driven decision making, leveraging analytics and dashboards to deliver actionable insights.
• Lead process analysis and optimization of claims workflows to improve efficiency, quality, and cost outcomes.
• Own end-to-end initiatives from data collection to executive presentation.
• Translate business needs into clear, actionable requirements for delivery teams.
• Partner with cross-functional teams to support product portfolio, pricing analysis, and strategic initiatives.
• Plan and implement continuous improvement using Lean, Six Sigma, or re-engineering techniques.
• Develop and track performance metrics and conduct root-cause analysis.
• Perform cost-benefit and ROI analyses to quantify value of solutions.
• Communicate progress and recommendations clearly to technical and non-technical audiences.
• Document technical workflows and end-to-end operations processes.

Skills

Data analysis

Agile methodologies

Stakeholder management

Executive communication

Process optimization

ROI focus

Education

Bachelor's degree in Economics or Business

Tools

Excel

Visio

PowerPoint

Dashboards

Job description

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry‑leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting‑edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Senior Business Process Analyst

Why This Role Matters

Enlyte is seeking a Senior Business Process Analyst to play a critical role in driving strategic business initiatives and operational excellence across our claims organization. This position blends deep analytical expertise with process optimization and strategic insight to help improve outcomes across product, pricing, and end‑to‑end claims operations.

You’ll work at the intersection of data, process, and strategy—partnering across business, IT, and leadership teams to translate insights into meaningful, measurable business impact.

What You’ll Do

• Drive data‑driven decision‑making, leveraging advanced analytical and visualization tools (Excel, Visio, PowerPoint, dashboards) to deliver actionable insights


• Lead process analysis and optimization efforts, mapping complex claims workflows and identifying opportunities to improve efficiency, quality, and cost outcomes


• Own end‑to‑end initiatives, from data collection and analysis through recommendation development and executive‑level presentation


• Gather and translate business needs into clear, actionable requirements, ensuring alignment between stakeholders and delivery teams


• Partner with cross‑functional teams to support product portfolio, pricing analysis, and strategic initiatives


• Plan and implement continuous improvement initiatives using Lean, Six Sigma, or re‑engineering techniques


• Develop and track performance metrics, conduct root‑cause analysis, and align improvements to identified performance gaps


• Perform cost‑benefit and ROI analyses to quantify the value of proposed solutions


• Communicate progress, insights, and recommendations clearly to technical and non‑technical audiences


• Document technical workflows and end to end operations processes

What You Bring

• Strong experience as a Senior Business or Process Analyst, ideally within Workers’ Compensation or insurance‑based claims environments


• Deep understanding of claims lifecycles, regulations, and industry terminology


• Proven ability to operate effectively in Agile environments, adapting to evolving priorities and fast‑paced delivery cycles


• Exceptional stakeholder management and executive communication skills


• A balance of strategic thinking and hands‑on execution, with a continuous improvement mindset and strong ROI focus

Why Join Enlyte

This is an opportunity to make a tangible impact—improving how work gets done, influencing business strategy, and delivering measurable value in a growth‑oriented organization. If you enjoy solving complex problems, leading change, and turning insight into action, we’d love to hear from you.

Qualifications

• Bachelor’s degree in Economics, Business Administration, or 5+ years in related field.


• Experience in data analysis, project management, consulting, or related field.


• Ability to use analytical, logical, and organizational skills to make business decisions using complex information.


• Advanced proficiency in Excel for data analysis.


• Excellent critical and strategic thinking skills.


• Excellent verbal and written communication skills with the ability to present and explain complex information clearly.


• Strong, self‑motivated team player.

Benefits

We’re committed to supporting your ultimate well‑being through our total compensation package offerings that support your health, wealth and self.

Benefits eligibility may differ depending on full‑time or part‑time status.

Compensation depends on the applicable US geographic market.

• Medical


• Dental


• Vision


• Health Savings Accounts / Flexible Spending Accounts


• Life and AD&D Insurance


• 401(k)


• Tuition Reimbursement


• an array of resources that encourage a lifetime of healthier living.

The expected base pay for this position ranges from $64,200 - $74,100 annually, and will be based on a number of additional factors including skills, experience, and education.

Equal Opportunity Statement

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-MC1

#LI-Remote