Senior Business Ops & Exec Support Lead

Bank of America; Jacksonville (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Bank of America is seeking an experienced administrator to manage diverse functions across a large department, including budgeting, compliance, and training. The role requires collaboration with senior management and effectiveness in organizational support, process improvement, and cross-functional coordination.

The position emphasizes in-office work culture, with dedicated focus on delivering accurate, timely communications, executive support, and event coordination.

Qualifications

• Experience in business operations and administrative management.
• Proven budgeting and financial analysis capabilities.
• Strong analytical and problem-solving skills.
• Experience with process improvement and workflow optimization.
• Project coordination and organizational abilities.
• Executive communication and stakeholder management experience.
• Ability to manage multiple priorities and deliver results.
• Knowledge of banking policies, programs, and procedures.
• Data-driven decision-making capabilities.

Responsibilities

• Execute leader priorities with operational rigor and translate direction into actions.
• Coordinate leadership routines, meetings, and events with proper materials and follow-up.
• Develop and deliver accurate, timely communications for stakeholders.
• Lead development and execution of engagement plans and surveys.
• Take ownership of responsibilities, delivering high-quality work on time and within guidelines.

Skills

Business operations

Budgeting

Analytical thinking

Process improvement

Project coordination

Executive communication

Stakeholder management

Multi-priority management

Banking policies knowledge

Data-driven decisions

Job description

Bank of America is seeking an experienced administrator to manage diverse functions across a large department, including budgeting, compliance, and training. The role requires collaboration with senior management and effectiveness in organizational support, process improvement, and cross-functional coordination.

The position emphasizes in-office work culture, with dedicated focus on delivering accurate, timely communications, executive support, and event coordination.