Senior Business Office Manager — Long-Term Care

CommuniCare Health; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Homestead Healthcare Center, part of the CommuniCare Family of Companies, seeks an experienced Business Office Manager in Indianapolis to lead the facility’s business office and supervise staff. You will oversee admissions, billing, collections, and related financial operations, ensuring accurate reporting and compliance with policies.

The role requires 3–5 years in LTAC business offices, a college degree in business/finance, and strong Medicare/Medicaid expertise.

Qualifications

• 3–5 years’ experience in the business office of a Long Term Care facility.
• Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.
• Ability to make independent decisions when circumstances warrant such action.
• Proficient with Microsoft Office including Excel and Word.

Responsibilities

• Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions
• Verify and tie out the midnight census testing for validity and accuracy on a daily basis
• Reference Policy Midnight Census
• Complete admission procedures in absence of Admissions Coordinator
• Conduct weekly Medicaid pending/collection blitz meeting with facility staff
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
• Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions
• Complete insurance forms per request
• Attend Utilization Review (UR) and/or PPS meeting as necessary
• Supervise, organize, evaluate, and monitor all business office support staff
• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
• Complete and coordinate tasks necessary for timely and accurate billing and collection.
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Skills

Medicare knowledge

Supervisory experience

Communication skills

Financial analysis

Education

College degree in Business Administration, Accounting/Finance

Tools

Microsoft Excel

Microsoft Word

Job description

Homestead Healthcare Center, part of the CommuniCare Family of Companies, seeks an experienced Business Office Manager in Indianapolis to lead the facility’s business office and supervise staff. You will oversee admissions, billing, collections, and related financial operations, ensuring accurate reporting and compliance with policies.

The role requires 3–5 years in LTAC business offices, a college degree in business/finance, and strong Medicare/Medicaid expertise.