Senior Business Office Manager - Long-Term Care

CommuniCare Health Services; Chardon (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Paid time off (PTO) plans

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Health Services is seeking a Business Office Manager for the Chardon, OH location. This role leads the business office, oversees the Assistant BOM, and ensures accurate billing, collections, and financial operations in a long-term care setting.

You will manage accounts receivable, payroll, and MIS systems while maintaining compliance with Medicare/Medicaid requirements and center policies. Strong leadership and MS Office proficiency are essential.

Qualifications

• 3–5 years’ experience in the business office of a Long Term Care facility
• College degree in Business Administration, Accounting/Finance, or related field
• Prior supervisory experience and management training
• Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, AR/collections, resident funds, AP, GL, and MIS
• Ability to make independent decisions when warranted
• Ability to deal tactfully with residents, families, staff, and the public
• Willingness to adopt new methods and principles
• Computer literate with MS Office including Excel and Word

Responsibilities

• Complete weekly BOM Admission Checklist and present weekly at stand up meetings
• Verify census data accuracy daily
• Complete admission procedures in absence of Admissions Coordinator
• Lead weekly Medicaid pending/collection meetings
• Perform root cause analysis on accounts and advise on solutions
• Complete insurance forms per request
• Attend UR/PPS meetings as necessary
• Supervise and evaluate business office staff
• Discuss financial obligations with residents/families at admission/discharge
• Coordinate timely billing and collections
• Participate in training and quality improvement efforts
• Maintain compliance with departmental and center policies

Skills

Long Term Care business office

Supervisory experience

Medicare knowledge

Medicaid knowledge

Private Insurance & Managed Care

Accounts receivable/collections

Accounts payable

General ledger

Management information systems

Education

Bachelor's degree in Business Administration / Accounting / Finance

Tools

Excel

Word

Microsoft Office

Job description

CommuniCare Health Services is seeking a Business Office Manager for the Chardon, OH location. This role leads the business office, oversees the Assistant BOM, and ensures accurate billing, collections, and financial operations in a long-term care setting.

You will manage accounts receivable, payroll, and MIS systems while maintaining compliance with Medicare/Medicaid requirements and center policies. Strong leadership and MS Office proficiency are essential.