Senior Business Office Manager - Long-Term Care

CommuniCare Health Services; Lewisburg (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages and PTO

Medical, dental, and vision benefits

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Health Services is seeking a Business Office Manager for Seneca Trail Healthcare Center in Lewisburg, WV. The BOM will oversee the center's business office, supervise staff, and ensure accurate billing and collection.

The ideal candidate has 3–5 years of LTC business office experience, a relevant degree, Medicare/Medicaid knowledge, and proficiency in MS Office. This full-time role offers competitive wages and benefits. Join a team focused on quality care and financial integrity.

Qualifications

• Must have 3-5 years’ experience in the business office of a Long Term Care facility
• College degree in Business Administration, Accounting/Finance, or related field
• Prior supervisory experience and management training.
• Must possess a thorough understanding of Medicare.
• Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.
• Must have the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
• Must be willing to seek out new methods and principles.
• Must be able to use a computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.

Responsibilities

• Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions
• Verify and tie out the midnight census testing for validity and accuracy on a daily basis
• Reference Policy Midnight Census
• Complete admission procedures in absence of Admissions Coordinator
• Conduct weekly Medicaid pending/collection blitz meeting with facility staff
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
• Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions
• Complete insurance forms per request
• Attend Utilization Review (UR) and/or PPS meeting as necessary
• Supervise, organize, evaluate, and monitor all business office support staff
• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
• Complete and coordinate tasks necessary for timely and accurate billing and collection.
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Job description

CommuniCare Health Services is seeking a Business Office Manager for Seneca Trail Healthcare Center in Lewisburg, WV. The BOM will oversee the center's business office, supervise staff, and ensure accurate billing and collection.

The ideal candidate has 3–5 years of LTC business office experience, a relevant degree, Medicare/Medicaid knowledge, and proficiency in MS Office. This full-time role offers competitive wages and benefits. Join a team focused on quality care and financial integrity.