Business Office Manager

Legacy Health Services; Parma (OH); Vor Ort; USD 65.000 - 86.000; Vollzeit

Zusammenfassung

Legacy Health Services in Cleveland is seeking a Business Office Manager for a long-term care setting. You will lead daily business office operations, oversee billing for private pay, Medicare, Medicaid, and managed care, and supervise office staff to ensure accuracy and timeliness.

The role requires strong leadership and communication, experience with resident trust accounts, and collaboration with clinical and administrative teams to support high-quality resident care.

Qualifikationen

• 3–5 years of experience in a long-term care business office.
• Strong knowledge of Medicare/Medicaid billing and collections.
• Proficiency in Microsoft Office, PointClickCare, and Resident Trust Accounts.
• Familiarity with Ohio Medicaid Portal (PNM), myCGS, Insurance Portals, LTC authorizations.
• Excellent leadership and communication skills.
• Positive interaction with residents, families, staff and agencies.

Aufgaben

• Oversee daily business office functions.
• Responsible for timely Private Pay collections and statements.
• Manage billing for Medicare, Medicaid & Managed Care.
• Maintain resident trust accounts using RFMS.
• Ensure accurate census updates daily and verification of Insurance Benefits.
• Supervise and support office staff.
• Collaborate with clinical and administrative teams.
• Organizes, evaluates and monitors business office operations, including management of office staff.

Kenntnisse

Leadership & communication

Billing & collections knowledge

Tools

Microsoft Office

PointClickCare

Resident Trust Accounts

Ohio Medicaid Portal (PNM)

myCGS

Insurance Portals

Jobbeschreibung

Job Title:Business Office Manager – Long-Term Care
Location:Cleveland
Job Type:Full-Time | Competitive Pay & Benefits

About the Role:

We’re seeking a detail-oriented and compassionateBusiness Office Manager to lead our business office operations in a long-term care setting. If you’re experienced in healthcare billing, trust fund management, and team leadership, we’d love to meet you!

Key Responsibilities:

• Oversee daily business office functions


• Responsible for timely Private Pay collections and statements


• Manage billing for Medicare, Medicaid & Managed Care


• Maintain resident trust accounts using RFMS


• Ensure accurate census updates daily and verification of Insurance Benefits


• Supervise and support office staff


• Collaborate with clinical and administrative teams


• Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently, including management of office staff.

Qualifications:

• 3–5 years of experience in a long-term care business office (preferred)


• Strong knowledge of Medicare/Medicaid billing and collections


• Proficiency in Microsoft Office, PointClickCare, and Resident Trust Accounts


• Familiarity with Ohio Medicaid Portal (PNM), myCGS, Insurance Portals, Level of Care requests and LTC Authorizations (a plus)


• Excellent leadership and communication skills


• Must be able to positively interact with residents, family members, team members, visitors and government agencies as required

Why Join Us:

• Purpose-driven work that supports resident care


• Supportive, team-oriented culture


• Opportunities for professional growth


• Competitive compensation and benefits

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.