Senior Business Office Manager (BOM)

Evergreen Healthcare Group; Daly City (CA); On-site; USD 120,000 - 133,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off (PTO)

Career advancement opportunities

Supportive leadership team

Job summary

Golden Pavilion Healthcare in Daly City, CA, seeks a Senior Business Office Manager (BOM) to lead the business office for a 239-bed skilled nursing facility. You will supervise two assistants, oversee A/R, payroll, and billing, and ensure accurate financial records and regulatory compliance.

The role requires SNF business office leadership, Medicare/Medicaid knowledge, strong A/R skills, and PCC experience preferred.

Qualifications

• Experience as a Business Office Manager or equivalent leadership role in a skilled nursing facility.
• Experience with Medicare, Medi-Cal/Medicaid, managed care, and private pay.
• Strong A/R and collections experience.
• Experience with resident accounts and financial reconciliation.
• Payroll and accounts payable experience.
• PCC experience preferred.

Responsibilities

• Lead daily business office operations for the facility.
• Supervise and support two Business Office Assistants.
• Oversee accounts receivable, collections, and resident accounts.
• Manage Medicare, Medi-Cal/Medicaid, managed care, and private-pay billing.
• Monitor aging reports and follow up on outstanding balances.
• Oversee payroll, accounts payable, invoicing, and financial records.
• Ensure accurate billing, payments, adjustments, and reconciliations.
• Work with residents and families regarding financial accounts and billing questions.
• Partner with facility leadership and corporate support teams.
• Maintain compliance with regulations and company policies.
• Support audits and ensure accurate business office documentation.
• Identify opportunities to improve collections and office processes.

Skills

Leadership

Billing

A/R collections

Payroll

Accounts payable

Regulatory knowledge

Communication

Problem-solving

Education

High school diploma (required); degree preferred

Tools

PointClickCare (PCC)

Job description

Senior Business Office Manager (BOM)

Golden Pavilion Healthcare | Daly City, CA
$120,000–$133,000 per year | Full-Time

Golden Pavilion Healthcare is seeking an experienced Senior Business Office Manager (BOM) to lead business office operations at our 239-bed skilled nursing facility in Daly City.

What You'll Do

• Lead daily business office operations for a 239-bed skilled nursing facility

• Supervise and support two Business Office Assistants

• Oversee accounts receivable, collections, and resident accounts

• Manage Medicare, Medi-Cal/Medicaid, managed care, and private-pay billing

• Monitor aging reports and follow up on outstanding balances

• Oversee payroll, accounts payable, invoicing, and financial records

• Ensure accurate billing, payments, adjustments, and reconciliations

• Work with residents and families regarding financial accounts and billing questions

• Partner with facility leadership and corporate support teams

• Maintain compliance with applicable regulations and company policies

• Support audits and ensure accurate business office documentation

• Identify opportunities to improve collections and business office processes

What We're Looking For

• Required: Business Office Manager or business office leadership experience in a skilled nursing facility

• Required: SNF experience

• Strong knowledge of Medicare, Medi-Cal/Medicaid, managed care, and private pay

• Strong A/R and collections experience

• Experience with resident accounts and financial reconciliation

• Payroll and accounts payable experience

• PointClickCare (PCC) experience strongly preferred

• Strong leadership, communication, organization, and problem-solving skills

• High school diploma or equivalent required; degree in Business, Accounting, Healthcare Administration, or related field preferred

Why Golden Pavilion?

• $120,000–$133,000 annual salary

• Full-time senior leadership position

• Medical, Dental & Vision Insurance

• Paid Time Off (PTO)

• Supportive leadership team

• Career advancement opportunities within Evergreen Healthcare Group

Golden Pavilion Healthcare
99 Escuela Dr.
Daly City, CA 94015

Evergreen Healthcare Group is an Equal Opportunity Employer.