Senior Business Manager- Global Acceptance Strategy

Capital One; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

Capital One in New York is seeking a Senior Business Manager- Global Acceptance Strategy to apply strategic and analytical skills to key company challenges. You will lead a team of analysts and partner with senior leaders across Sales, Product, Pricing and Risk to shape global acceptance strategy and drive initiatives that impact growth and profitability.

The role emphasizes rigorous quantitative and qualitative analysis, delivering executive-level narratives, and turning complex questions into

Qualifications

• Bachelor's degree required.
• Strong quantitative and qualitative rigor.
• Experience leading analysts and cross-functional teams.

Responsibilities

• Shape long-term and short-term global acceptance strategies.
• Lead a team of 3–5 analysts.
• Provide executive-level narratives and recommendations.
• Partner with Sales, Product, Pricing, Risk.
• Drive market research and data-informed decisions.

Skills

Strategic thinking

Analytical skills

Leadership

Cross-functional collaboration

Executive communication

Education

Bachelor's degree

Job description

Senior Business Manager- Global Acceptance Strategy

Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Global Acceptance Strategy team is looking for a talented and experienced Senior Business Manager to partner with senior leaders and help set the strategic direction for our global acceptance strategy. The ideal candidate leverages strong quantitative and qualitative rigor to shape and drive both short- and long-term strategic initiatives, ranging from "is this partnership a good opportunity" to "where should we focus our efforts over the next year." You will partner closely with key cross-functional stakeholders across the Global Payment Network (e.g., Sales, Product, Pricing, Risk), leverage market research, and use internal data to support your projects. You will lead a team of high performing analysts and be expected to support their professional development.

What you will do

• Help shape and drive long-term and short-term global acceptance strategies
• Lead a team of 3-5 analysts, structuring their workstreams a collaborative and high performing environment
• Drive quantitative and qualitative analysis to evaluate major deal opportunities, and strategic growth initiatives
• Conduct deep-dive competitive research and market analyses to identify industry trends, benchmark network performance, and surface actionable business insights
• Deliver executive-level narratives, strategic briefings, and recommendations to senior leadership
• Translate complex business questions into structured recommendations while partnering with cross functional teams

General Responsibilities

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
• Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon
• Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications

Bachelor's Deg