Senior Business Manager, Sales Analytics

Capital One; McLean (VA); On-site; USD 201,000 - 229,000; Full time

Job summary

Capital One is seeking a Senior Business Manager, Sales Analytics, to apply strategic thinking and rigorous analysis to key growth initiatives. You will lead cross-functional teams, mentor analysts, and own critical business opportunities with potential impact on revenue and risk management.

In this role you will collaborate with IT, Sales, Finance and Operations, leveraging data-driven insights to optimize pricing, product strategy and customer experiences across channels.

Qualifications

• Bachelor’s degree required; 3+ years quantitative analysis.
• 3+ years qualitative analysis experience.
• 1+ year of people management experience.
• 1+ year of project management experience.

Responsibilities

• Develop business strategies to drive growth, profitability and competitive success.
• Own and coordinate a portfolio of initiatives with potential P&L impact.
• Lead and mentor analysts and cross-functional teams.
• Collaborate with IT, Sales, Operations and Finance to improve quality, volume, and profitability.
• Build insights to inform customer experiences and go-to-market strategies.
• Drive credit risk modeling and test hypotheses using robust analysis.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Strategic leadership

Executive communication

Education

Bachelor’s degree

Master’s degree

Job description

Summary

Senior Business Manager, Sales Analytics. As a Senior Manager, Business Analysis at CapitalOne, you will apply your strategic and analytical skills to major company challenges. You will lead and work with world‑class professionals to develop and test strategies that ultimately impact the bottom line. You will participate in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for CapitalOne in the face of shifting consumer and regulatory behavior.
• Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment.
• Strategic planning with a 1‑6 month horizon.
• Leadership: May manage and develop a team of analysts.
• Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at CapitalOne.
• Product: Develop and implement new product and pricing strategies for various lending products; lead product‑level modeling/analytics.
• Marketing: Lead direct‑to‑consumer marketing efforts for select products, and strategic intent for products distributed through various channels.
• Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go‑to‑market strategies.
• Credit Risk: Drive step‑change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy.
• Oversee multiple projects and programs concurrently.
• Partnership: Work closely with colleagues across CapitalOne including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
• Strategic & analytic orientation: Proven track record of decision making and problem solving based on analytics. Conceptual thinking skills complemented by a strong quantitative orientation.
• Strong business judgment, leadership and integrity: Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
• Solid people leadership experience: Ability to build and leverage the capabilities of a high‑performing team and business partners across the enterprise.
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and ability to drive agreement through intellect, interpersonal and negotiation skills.
• Clear results orientation: Intense focus on achieving both short and long‑term goals.
• Successful track record of thriving in a fast‑paced, entrepreneurial and dynamic environment.
• Previous consulting experience is a plus.

Basic Qualifications

• Bachelor’s Degree.
• At least 3 years of experience performing quantitative analysis.
• At least 3 years of experience performing qualitative analysis.
• At least 1 year of experience performing people management.
• At least 1 year of experience performing project management.

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering.
• 5+ years of experience in quantitative analysis.
• 5+ years of experience in qualitative analysis.
• 2+ years of experience in people management.
• 2+ years of experience in product development.
• 2+ years of experience in financial modeling.
• 2+ years of experience in economic forecasting.
• 2+ years of experience in project management.

Compensation & Incentives

CapitalOne will consider sponsoring a qualified applicant for employment authorization for this position. The minimum and maximum full‑time annual salaries for this role are listed below, by location:

• McLean, VA: $200,700 - $229,100 for Sr. Business Manager.
• NewYork, NY: $219,000 - $249,900 for Sr. Business Manager.

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Benefits & EEO Statement

CapitalOne offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

CapitalOne is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. CapitalOne promotes a drug‑free workplace. CapitalOne will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.

For technical support or questions about CapitalOne's recruiting process, please contact the recruiting team.