Business Analysis Manager-Global Payment Network Strategy

Capital One Financial Corporation; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health benefits

Competitive financial benefits

Promotes a drug-free workplace

Job summary

Capital One Financial Corporation is seeking a Business Analysis Manager for its Global Payment Network Strategy team in Chicago, Illinois. In this role, you will leverage your strategic and analytical skills to drive impactful initiatives across the organization. Responsibilities include developing strategies for growth, engaging with senior leadership, and managing project delivery.

The ideal candidate will have a strong analytical background, leadership capabilities, and the ability to communicate effectively. A Bachelor's degree in a quantitative field is required, with an advanced degree preferred.

Qualifications

• 3+ years of professional experience in analysis.
• Experience in financial services is preferred.
• A strong quantitative background is essential.

Responsibilities

• Develop strategies for growth across the Network.
• Lead product and pricing strategies for lending products.
• Work with senior leadership on strategic decision-making.

Skills

Analytical skills

Leadership

Strategic thinking

Communication

Education

Bachelor’s or Master’s Degree in a quantitative field

MBA with a quantitative concentration

Job description

Business Analysis Manager-Global Payment Network Strategy

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Develop strategies to support the growth of the Network across critical areas, including, but not limited to, international acceptance, brand, and technology evolution
• Investigate and evaluate major trends in the payments ecosystem and their impact on GPN
• Support business development efforts with existing and new partners domestically and internationally
• Engage with senior leadership – within the Network and across the Capital One enterprise – on strategic decision‑making

General Responsibilities

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Credit Risk: Drive step‑change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgement, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high‑performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications

• At least 3 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor’s Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
• A Master’s Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5 years of experience in analysis
• 2 years of experience in financial services
• 1 year of experience in consulting
• 2 years of experience in people management

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.