Senior Business Manager, Fraud Operations Strategy

Capital One; Houston (TX); On-site; USD 182,500 - 208,300; Full time

Benefits offered by this job

Comprehensive health benefits

Performance-based bonuses

Inclusive work environment

Job summary

Capital One is seeking a Senior Business Manager for Fraud Operations Strategy in Houston, TX. This role leads a team focusing on protecting the global payment network, overseeing the analysis of complex transaction-level data, and optimizing fraud strategies.

The ideal candidate has significant experience in quantitative and qualitative analysis, project management, and is a capable people manager. A Bachelor’s degree is required, with a Master’s preferred. The position offers competitive compensation and comprehensive benefits.

Qualifications

• 3+ years of experience performing quantitative analysis.
• 3+ years of experience performing qualitative analysis.
• 1+ year of experience performing people management.
• 1+ year of experience performing project management.

Responsibilities

• Lead a team of data analytics and data science professionals.
• Oversee deep-dive analysis of transaction-level data.
• Drive the creation and deployment of fraud strategies.
• Liaise with internal and external entities for fraud prevention.
• Refine data extraction and modeling methodologies.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Education

Bachelor’s Degree

Master’s Degree in Business or a quantitative field

Job description

Senior Business Manager, Fraud Operations Strategy

Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing the analysis of high-volume, complex transaction-level data to develop, implement, and optimize sophisticated fraud strategies and predictive fraud models.

Key Responsibilities

• Direct, mentor, and develop a team of eight data analytics and data science professionals, primarily consisting of Principal Fraud Risk Specialists.
• Oversee deep-dive analysis of transaction-level data, evaluating over 150 unique data elements and their configurations to identify anomalies, patterns, and emerging fraud vectors.
• Drive the creation, testing, and deployment of robust fraud strategies and predictive fraud models to proactively block fraudulent transactions while minimizing false positives.
• Serve as a key liaison across internal and external entities to align fraud prevention efforts with broader corporate security and network protection goals.
• Continuously refine data extraction, querying, and modeling methodologies to improve the speed and accuracy of fraud detection across the network.

Basic Qualifications

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Preferred Qualifications

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting2+ years of experience in project management

Compensation

Minimum and maximum full-time annual salaries by location:

• McLean, VA: $200,700 - $229,100 for Sr. Business Manager
• Richmond, VA: $182,500 - $208,300 for Sr. Business Manager
• Riverwoods, IL: $182,500 - $208,300 for Sr. Business Manager
• Houston, TX: $182,500 - $208,300 for Sr. Business Manager

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

Employment Eligibility

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.