Senior Business Analyst, Underwriting Solutions | Hybrid NJ

Coaction Global, Inc.; Morristown (NJ); Hybrid; USD 104,000 - 135,000; Full time

Job summary

Coaction Global, Inc. in Morristown, NJ seeks a Senior Business Analyst, Underwriting Solutions to bridge business and technology across underwriting platforms. The role focuses on eliciting requirements, producing stories, and guiding delivery from design to production, including AI tools like Copilot for efficiency.

Hybrid work in Morristown, with a strong emphasis on collaboration with underwriters, product, and delivery teams to optimize workflows and align with strategic goals.

Qualifications

• Bachelor’s degree in business, IT, or a related field; insurance certifications or designations (e.g., CPCU, AINS) are a plus.
• 10+ years of experience operating as a Business Analyst, with experience in the insurance industry (commercial specialty lines preferred).
• Knowledge of insurance principles, including policy lifecycle, claims processing, billing, and underwriting.

Responsibilities

• Elicit, challenge, and document scope, processes, and requirements; bring stakeholders along the change journey.
• Produce user stories and functional/non-functional requirements; ensure traceability.
• Lead requirements gathering for insurance projects (policy, claims, billing, underwriting).
• Collaborate with product managers, underwriters, and technical teams to define solutions.
• Coordinate with QA to validate test cases and participate in UAT.

Skills

Requirements elicitation

Stakeholder management

Communication

Agile

Education

Bachelor’s degree in business/IT

CPCU / AINS certification

Tools

Duck Creek

Jira

Data analysis

Job description

Coaction Global, Inc. in Morristown, NJ seeks a Senior Business Analyst, Underwriting Solutions to bridge business and technology across underwriting platforms. The role focuses on eliciting requirements, producing stories, and guiding delivery from design to production, including AI tools like Copilot for efficiency.

Hybrid work in Morristown, with a strong emphasis on collaboration with underwriters, product, and delivery teams to optimize workflows and align with strategic goals.