Senior Business Analyst – Salesforce & Data Transformation

Confiz Limited; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Confiz Limited seeks a Business Analyst to support a major client integration project. You will help consolidate consumer care functions, design a unified Salesforce Service Cloud stack, and align data and vendor strategies across regions.

Responsibilities include writing user stories, mapping data, leading UAT and training, and ensuring data quality and security constraints are met in a complex, multi-region environment.

Qualifications

• Proven experience as a Business Analyst in the Digital Technology domain.
• Strong ability to translate business needs into technical specs and interfaces.
• Excellent communication and stakeholder management across regions.

Responsibilities

• Prepare user stories and functional requirements for a harmonized Salesforce Service Cloud solution.
• Contribute to Salesforce design process and interface definitions with external vendors.
• Support data mapping, migration, validation, and data quality efforts across regions.
• Assist in UAT, training, and deployment activities for global deployments.
• Collaborate with Digital Technology teams to align data flows to Azure and Power BI.
• Act as liaison between business stakeholders and technical teams to ensure alignment.

Tools

Salesforce Service Cloud

SAP to Salesforce transitions

Job description

Confiz Limited seeks a Business Analyst to support a major client integration project. You will help consolidate consumer care functions, design a unified Salesforce Service Cloud stack, and align data and vendor strategies across regions.

Responsibilities include writing user stories, mapping data, leading UAT and training, and ensuring data quality and security constraints are met in a complex, multi-region environment.