Senior Business Analyst – Remote Data & Process Lead

ICF; United States; Remote; USD 81,000 - 139,000; Full time

Benefits offered by this job

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Donation matching

Volunteer opportunities

Job summary

ICF is seeking a Senior Business Analyst to independently lead small to mid-sized projects across the software development lifecycle, translating business needs into actionable technology solutions for energy efficiency initiatives.

The role emphasizes requirements gathering, stakeholder engagement, and delivery discipline, with collaboration across engineering teams and clients to deliver high‑quality results.

Qualifications

• Bachelor's degree in business, information systems, computer science, or a related field (applicants can substitute one year of related experience for one year of education)
• 5+ years of experience working in a Business Analyst or similar role supporting data-driven or technical systems, with a focus on requirements gathering, stakeholder collaboration, and translating business needs into technical solutions
• 2+ years of experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines
• Strong proficiency with Microsoft Office applications, including advanced Excel skills
• Must be able to pass a background check drug screening.

Responsibilities

• Support all phases of the software development lifecycle, including discovery, requirements gathering, solution design, testing, implementation, and post-launch validation for tools that support energy efficiency program tracking and reporting.
• Independently lead requirements and analysis workstreams, facilitating workshops and stakeholder discussions to clarify objectives, resolve ambiguity, document decisions, and drive work toward delivery.
• Document current-state and future-state processes and recommend technology-enabled improvements by identifying risks, gaps, dependencies, issues, controls, and automation opportunities.
• Translate business needs into structured project plans, requirements specifications, process flows, data mappings, use cases, acceptance criteria, and actionable user stories.
• Collaborate with senior technologists, developers, reporting teams, project managers, and other cross-functional partners to deliver integrated client solutions.
• Analyze datasets using Excel, SQL, Power BI, or related tools to identify trends, anomalies, root causes, and business insights; validate data quality and recommend practical actions.
• Proactively track risks, issues, assumptions, decisions, dependencies, milestones, and action items; communicate impacts and elevate concerns appropriately.
• Develop clear system and process documentation and support end users through training, knowledge transfer, and individualized technical assistance.
• Provide guidance and mentorship to other analysts, share effective practices, and contribute to consistent, audit-ready delivery standards.

Skills

Requirements gathering

Stakeholder collaboration

Data-driven analysis

Background check

Drug screening

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Jira

Azure DevOps

SharePoint

MS Visio

MS Project

Job description

ICF is seeking a Senior Business Analyst to independently lead small to mid-sized projects across the software development lifecycle, translating business needs into actionable technology solutions for energy efficiency initiatives.

The role emphasizes requirements gathering, stakeholder engagement, and delivery discipline, with collaboration across engineering teams and clients to deliver high‑quality results.