Senior Public Safety Business Process Analyst - Onsite

TriTech Enterprise Systems, Inc.; Towson (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

TriTech Enterprise Systems, Inc. is seeking a Senior Business Analyst (Business Process Consultant) for a State of Maryland contract.

The role focuses on assessing, developing, enhancing, and implementing technology solutions to support County agencies, with an emphasis on Public Safety systems and business processes. The ideal candidate will have strong business analysis skills, experience with complex technology implementations, and the ability to collaborate with both technical and business

Qualifications

• Bachelor's degree in Business, Computer Science, or a related field and 5+ years’ experience in systems analysis, change management analysis, project management, program analysis, or closely related field.
• Demonstrated experience in public safety implementations and post-production environments as a primary technical resource.
• Knowledge of planning, developing, implementing, and maintaining computer information systems.
• Ability to create precise and effective technical documentation.

Responsibilities

• Develops functional/non-functional system requirements using documented business requirements.
• Works with development staff and/or vendors to create prototype designs for medium- to large-risk projects.
• Creates detailed unit/system testing scripts based on functional requirements.
• Facilitates user acceptance testing processes as required.
• Captures, consolidates, and communicates information from SMEs.
• Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers, and application developers.
• Analyses existing business processes and data flows to develop system designs, delivery roadmaps, and integrations to other systems.
• Conducts in-depth analysis of County systems, operations, and procedures.
• Translates client requirements into highly specified system design documents. Works with staff to coordinate system design and implementation requirements.
• Performs full life cycle development of systems. Assesses business opportunities, defines problems, and identifies business solutions.
• Develops the needs assessment and requirements analysis.
• Provides advice, consultation, and technical assistance throughout project implementation.
• Provides metrics around reporting, system performance, and process control.
• Participates in user training or often conducts the training when needed.

Skills

Business analysis

Public safety

Stakeholder management

Requirements gathering

Process improvement

Technical documentation

Communication skills

Education

Bachelor's degree in Business, Computer Science, or related field

Job description

TriTech Enterprise Systems, Inc. is seeking a Senior Business Analyst (Business Process Consultant) for a State of Maryland contract.

The role focuses on assessing, developing, enhancing, and implementing technology solutions to support County agencies, with an emphasis on Public Safety systems and business processes. The ideal candidate will have strong business analysis skills, experience with complex technology implementations, and the ability to collaborate with both technical and business