Senior Business Analyst

ASSYST, Inc.; Austin (TX); Hybrid; USD 100,000 - 150,000; Full time

Job summary

ASSYST, Inc. in Austin, TX (Hybrid) seeks an experienced Senior Business Analyst to bridge program teams and software engineering, leading high-priority software development and system enhancement initiatives across the full SDLC.

You will drive requirements elicitation, process optimization, user story creation, UX wireframes, and traceability, coordinating stakeholders, QA/UAT, and ensuring clear specs and acceptance criteria. Strong communication and Jira proficiency are essential.

Qualifications

• 8+ years eliciting system requirements from client interviews and creating structured requirements artifacts.
• 8+ years across various SDLCs and software process improvement.
• 8+ years authoring user stories, use cases, and functional specs.
• 8+ years designing UI/UX mockups, wireframes, and visual workflow diagrams.
• 4+ years using Jira for issue tracking, story management and sprint planning.
• 4+ years TEA/EdTech or related education-technology experience preferred.

Responsibilities

• Elicitation & collaboration: lead JAD sessions, interviews, and workshops to translate needs into specs.
• Process re-engineering & analysis: optimize workflows and automate legacy systems.
• Requirements & artifact authoring: draft functional requirements, SRS, user stories, and acceptance criteria.
• UX mockups & visual modelling: design wireframes, context diagrams, and UML diagrams.
• SDLC management & traceability: manage baselines, changes, defects, and UAT coordination.

Skills

Elicitation

Process re-engineering

Requirements artifacts

User stories

UX wireframes

SDLC governance

Stakeholder facilitation

Documentation

Workshops

Written communication

Tools

Jira

Job description

ASSYST is seeking an experienced Senior Business Analyst to support our client in Austin, TX (Hybrid)

The Senior Business Analyst Serves as a key conduit between program teams and software engineering groups and leads high-priority software development, system enhancement, and application rewrite initiatives for the client. This role drives requirements elicitation, process flow optimization, user story creation, and system verification across the full SDLC.

Key Responsibilities:

• Elicitation & Collaboration: Facilitate Joint Application Development (JAD) sessions, stakeholder interviews, user workshops, storyboards, surveys, and site visits to translate complex business needs into clear technical specifications.
• Process Re-engineering & Analysis: Analyze current workflows, identify operational pain points, and design optimized process flows to improve and automate legacy systems.
• Requirements & Artifact Authoring: Draft clear, unambiguous functional requirements, software requirements specifications (SRS), user stories, and acceptance criteria using standard industry templates.
• UX Mock-ups & Visual Modelling: Design wireframes, context diagrams, process flows, and UML diagrams aligned with user experience (UX) best practices.
• SDLC Management & Traceability: Manage requirements baselines, change control requests, defect tracking, User Acceptance Testing (UAT) coordination, and requirement traceability matrices.

Qualifications & Skill Requirements

• 8+ Years eliciting system requirements from client/stakeholder interviews and creating structured requirements artifacts.
• 8+ Years hands-on experience across various Software Development Life Cycles (SDLCs).
• 8+ Years business process re-engineering and software process flow design/improvement.
• 8+ Years authoring user stories, use cases, and functional specifications following industry best practices.
• 8+ Years designing UI/UX mockups, wireframes, and visual workflow diagrams.
• 8+ Years demonstrated high-level written communication, workshop facilitation, and organizational skills.
• 4+ Years direct experience using Atlassian Jira for issue tracking, story management, and sprint planning.

Preferred Qualifications

• 4+ Years experience working with for the Texas Education Agency (TEA), federal/state/local education agencies, or EdTech.
• 3+ Years working experience with Modern Requirements management software.
• 2+ Years experience supporting intake, investigation, and resolution workflows for complaint/case management systems.
• 2+ Years exposure to educator certification processes, state/federal grant programs, or public funding systems.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law