Senior Public Safety Systems Analyst – Jail Management

INSPYR Solutions; Towson (MD); Hybrid; USD 90,000 - 130,000; Full time

Job summary

INSPYR Solutions is seeking a Senior Business Analyst / Business Systems Analyst to support Public Safety systems and processes. Hybrid work in Towson, MD with a strong emphasis on requirements validation and stakeholder collaboration.

Initial focus on Jail Management System replacement, translating business needs into functional/non-functional specs, and guiding design, testing, UAT, and go-live activities across vendors and internal teams.

Qualifications

• 5+ years of business analysis or systems analysis experience.
• Experience with Public Safety technology implementations and post-production environments.
• Strong ability to translate business needs into detailed functional and non-functional requirements.
• Experience developing system documentation, functional specifications, test plans, and test scripts.
• Experience coordinating with vendors and cross-functional teams.
• Excellent written and verbal communication skills.

Responsibilities

• Validate and refine existing business requirements and translate them into detailed functional and non-functional requirements.
• Analyze business processes, workflows, systems, and data flows to identify opportunities for improvement and automation.
• Develop detailed system documentation, including functional specifications, system designs, test plans, and test scripts.
• Partner closely with business users, SMEs, project managers, developers, technical teams, and third-party vendors.
• Support solution evaluation, system design, prototypes, integrations, and implementation activities.
• Develop detailed unit, system, and integration testing scripts based on functional requirements.
• Coordinate and facilitate User Acceptance Testing (UAT) with business stakeholders.
• Support system integrations, data flows, troubleshooting, and issue resolution.
• Gather and document requirements for system enhancements, change requests, and break/fix initiatives.
• Evaluate technology solutions and provide recommendations for improving business processes and operational efficiency.
• Consolidate and communicate information provided by subject matter experts and other stakeholders.
• Provide business and technical consultation throughout the implementation lifecycle.
• Support go-live, post-production activities, and ongoing system improvements.
• Develop and provide metrics related to reporting, system performance, and process controls.
• Participate in or conduct user training as needed.
• Identify opportunities to improve existing processes, systems, and technology solutions.

Job description

INSPYR Solutions is seeking a Senior Business Analyst / Business Systems Analyst to support Public Safety systems and processes. Hybrid work in Towson, MD with a strong emphasis on requirements validation and stakeholder collaboration.

Initial focus on Jail Management System replacement, translating business needs into functional/non-functional specs, and guiding design, testing, UAT, and go-live activities across vendors and internal teams.