Senior Business Analyst

VSP Vision; United States; On-site; USD 63,000 - 109,000; Full time

Benefits offered by this job

Bonuses & commissions

Drug-free workplace

Job summary

VSP Vision is seeking a Business Process Improvement Analyst in the United States to develop and implement improvements across business processes and systems. You will lead analytics efforts, gather requirements, and mentor teams while partnering with stakeholders to drive measurable benefits.

The role requires 4+ years in data analytics, financial/risk analysis, and project planning, plus expertise in Excel, Power BI, and SQL.

Qualifications

• Bachelor's degree in business or equivalent experience.
• 4+ years in data gathering, analytics and presenting solutions.
• 4+ years in financial and risk analysis with cost-benefit modeling.
• 4+ years in project planning methodologies.
• 4+ years in business process analytics using Excel and flowcharts.
• Proven ability to document, negotiate and present approaches.
• Ability to visualize future outcomes and changes.
• Strong understanding of interdependencies and system interfaces.
• Excellent meeting facilitation and cross-level negotiation.

Responsibilities

• Develop, research, test, and implement business process improvements, procedures, and system changes.
• Lead teams to pursue process improvement strategies and document impacts.
• Provide SME support for requirements and system enhancements.
• Perform stakeholder interviews to capture needs and requirements.
• Create plans, models, and presentations of findings and recommendations.
• Assist in designing user acceptance testing, defect reporting, and resolution.
• Conduct post-implementation support and change management activities.

Skills

Data analysis

Research analytics

Requirements gathering

Financial & risk analysis

Project planning

Process modeling

Stakeholder communication

Mentoring

Education

Bachelor's Degree in Business Administration or related field

Tools

Power BI

SQL

Excel

Job description

Develop, research, test, and implement business process improvements, procedures, and system changes. Use independent judgement to gather and evaluate information to make recommendations for improvements to business processes or systems.

• Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition
• Research the external market and internal business to find and leverage patterns and best practices to improve business processes
• Apply advanced analysis skills in the development of business process models, procedures, and systems
• Lead teams to continually look at process improvement strategies for business processes and systems
• Evaluate business process changes to identify and document business impacts and benefits at a corporate level
• Act as subject matter expert to provide business requirements for process improvements and system enhancements
• Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements
• Serve as a mentor for requirements methodology and analysis best practices
• Review technical design deliverables to ensure business objectives are reached
• Assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, with the ability to lead others in these activities
• Identification of training and development materials, communications of changes, manuals, etc.
• Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management
• Develop presentations of materials, models, findings, plans, and/or conclusions

Job Specifications

• Bachelor's Degree in Business Administration or related field, or equivalent experience
• 4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
• 4+ years of experience with financial and risk analysis, making recommendations and preparing business cases, including cost-benefit analysis
• 4+ years of in-depth knowledge of project planning techniques and methodologies
• 4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models
• Demonstrated ability to document, propose, negotiate, and present approaches and solutions
• Ability to visualize and create plans for future business outcomes and changes
• Thorough understanding of business implications, project interdependencies, and system interfaces
• Strong conflict management skills
• Proficient at facilitating meetings and negotiating across all levels of the organization
• Ability to multitask and work in a team environment

• Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization
• Regularly exercise discretion and independent judgment in the performance of job duties
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Preferred Skills

• Experience with Dashboards, Advanced Excel, Power BI, SQL

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $63,000.00 - $108,675.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status . We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.