Business Analyst

VSP Vision Care; United States; Remote; USD 59,000 - 89,000; Full time

Job summary

VSP Vision Care is seeking a driven Business Process Analyst to develop, research, and implement improvements across business processes and IT systems. You will gather requirements, interview stakeholders, and document impacts while coordinating with IT and business teams to ensure objectives are met.

The role emphasizes hands-on analysis, workflow modeling, and training material creation, with opportunities to influence change management and continuous improvement initiatives.

Qualifications

• Bachelor’s degree or equivalent experience in business/related field.
• 2+ years in data gathering, research & analytics, problem identification, and presenting solution recommendations.
• Experience with financial and risk analysis and cost-benefit analysis.
• 2+ years using project planning techniques and methodologies.
• 2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models.
• Ability to explain IT systems and their impacts.
• Strong multi-tasking and teamwork abilities.

Responsibilities

• Develop, research, test, and implement business process improvements, procedures, and system changes.
• Evaluate process changes to document business impacts and benefits.
• Act as SME to define business requirements for process improvements and system enhancements.
• Conduct effective interviews to determine stakeholders and needs.
• Create and analyze workflow diagrams.
• Review technical designs to ensure business objectives are met.
• Provide training materials and communications for changes.
• Support post-implementation adjustments and change management.
• Develop presentations of materials, models, findings, plans, and conclusions.
• Pursue continual process improvement strategies.

Skills

Data analytics

Stakeholder interviewing

Communication

Education

Bachelor’s degree in Business Administration

Tools

SAP ECC

S/4HANA

BPC

Coupa

Workday

Power BI

Job description

Develop, research, test, and implement business process improvements, procedures, and system changes.

Evaluate business process changes to identify and document business impacts and benefits

Act as a subject matter expert to provide business requirements for process improvements and system enhancements

Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements

Create and analyze workflow diagrams

Review technical design deliverables to ensure business objectives are reached

Provide training including identification of needs, development of materials, communications of changes, manuals, etc

Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management

Develop presentations of materials, models, findings, plans, and/or conclusions

Continually look for process improvement strategies

Job Specifications

Bachelor’s Degree in Business Administration or related field or equivalent experience

2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations

Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis

2+ years of experience using project planning techniques and methodologies

2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models

Understanding and ability to explain related IT systems and their impacts

Ability to multi-task and work in a team environment

Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups

Regularly exercise discretion and independent judgment in the performance of job duties

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Preferred Skills

Experience supporting ERP, procurement, reporting, or financial applications such as SAP ECC, S/4HANA, BPC, Coupa, Workday, Power BI, or similar enterprise platforms

Ability to manage multiple assignments, priorities, and deadlines in a dynamic support and project environment

Excellent written communication skills. Ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $58,656.00 - $88,653.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business,VSPVision (“VSP”)collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.