Senior Business Analyst

CVS Health; United States; Remote; USD 46,000 - 102,000; Full time

Job summary

CVS Health seeks a Business Analyst for Managed Service Governance to ensure outsourced services align with business objectives and compliance requirements. This role involves analyzing service agreements, monitoring vendor performance, and enhancing governance frameworks to improve efficiency in a leading health solutions company. Candidates should possess strong analytical abilities and relevant experience in business analysis.

Benefits

Affordable medical plan options

401(k) plan with company contributions

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Tuition assistance

Qualifications

• 3-5 years’ experience as a Business Analyst.
• Familiarity with service management frameworks.
• Experience in business analysis or governance preferred.

Responsibilities

• Analyze service agreements and monitor vendor performance.
• Align outsourced services with business objectives.
• Optimize governance frameworks for efficiency.

Skills

Problem solving

Decision-making

Analytical thinking

Strong communication

Education

Bachelor's degree

Tools

Data analysis tools

ITIL

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
The Business Analyst for Managed Service Governance is responsible for ensuring that outsourced services align with business objectives, compliance requirements, and performance standards. This role involves analyzing service agreements, monitoring vendor performance, and optimizing governance frameworks to enhance efficiency and effectiveness.

Required Qualifications

3-5 years’ work experience as a Business Analyst

Problem solving and decision-making skills

Preferred Qualifications

Prior experience in business analysis, service management, or governance.

Familiarity with ITIL, service management frameworks, and data analysis tools.

Strong communication, problem-solving, and analytical thinking.

Education

• Bachelor's degree preferred.

Anticipated Weekly Hours

40

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
The Business Analyst for Managed Service Governance is responsible for ensuring that outsourced services align with business objectives, compliance requirements, and performance standards. This role involves analyzing service agreements, monitoring vendor performance, and optimizing governance frameworks to enhance efficiency and effectiveness.

Required Qualifications

• 3-5 years’ work experience as a Business Analyst

• Problem solving and decision-making skills

Preferred Qualifications

• Prior experience in business analysis, service management, or governance.

• Familiarity with ITIL, service management frameworks, and data analysis tools.

• Strong communication, problem-solving, and analytical thinking.

Education

• Bachelor's degree preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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